Role & responsibilities

- Provide technical support for the company's solar products and solutions to internal teams, installers, and customers.

- Conduct technical training programs for installation teams, service technicians, dealers, and channel partners on product installation, operation, and maintenance.

- Inspect and verify the quality of products, assemblies, and materials before dispatch to ensure compliance with company standards and specifications.

- Develop and maintain installation manuals, technical guides, SOPs, checklists, and other product documentation.

- Assist the Sales and Inside Sales teams by providing technical input during customer discussions and product presentations.

- Coordinate with Procurement, Production, and Quality teams to resolve technical and quality-related issues.

- Troubleshoot product and installation issues and provide timely technical solutions.





- Collect and analyze field feedback from installers and customers to recommend product and process improvements.

- Ensure installation practices comply with company guidelines, safety standards, and industry best practices.

- Support recent product launches by preparing technical documentation and conducting product training sessions.

- Maintain records of training programs, quality inspections, technical issues and corrective actions.

- Stay updated with the latest developments in solar PV technology, products, and industry standards.

- Documentation & SOP Development

- Cross-functional Coordination

- Attention to Detail
- Customer & Partner Support

📌 Technical Support Engineer (Noida)
🏢 APL Apollo Tubes
📍 Noida