Role: Team Leader Purpose of Role: To run the end to end Hub Operations for their designated hub Roles &
Responsibilities: Responsible for 100% Adherence in opening of hub at 6AM Receiving the load from vehicle to the hub & in the portal with the other TLs Sorting shipments according to Pincodes & Route wise in coordination with other TLs Negotiating with riders during allocation of shipments Bagging & Connecting the RTO, RTS Shipments & bags Updation of Pincode to be done for the misroute & non-serviceable zone shipments Tracking live performance of rider partner by viewing the statuses updated by the rider partner, solving on field queries & analyzing the dashboards Real time calling on Not Contactable, CID and non OTP canceled cases Closure of runsheet after completion of delivery & pickup rider wise Adherence of Secondary QC Check before closing pickup runsheet Mandatory adherence of Inventory Reconciliation on daily basis
📌 Team Leader - Operations (Mira Bhayandar)
🏢 Shadowfax
📍 Mira Bhayandar
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