04 Nov
|
Fundvice
|
Noida
We are hiring for:Team Leader (TL)
Experience: 3 -4 Years
Industry: BPO / BPS
Working Days: 6 Days a Week
Joining: Immediate Joiners Preferred
Job Overview
We are looking for an experienced and result-oriented Team Leader (TL) from the BPO/BPS industry who can manage a team of 3035+ associates, drive operational performance, and ensure achievement of business targets.
Key Responsibilities
- Manage and lead a team of 3035+ associates.
- Monitor daily team performance, productivity, and quality.
- Ensure achievement of operational targets and SLAs.
- Conduct regular team meetings, feedback sessions, and performance reviews.
- Handle escalations and resolve team-related issues.
- Motivate team members and maintain team discipline.
- Coordinate with management to ensure smooth day-to-day operations.
Required Skills & Qualifications
- 3–4 years of experience in the BPO/BPS industry.
- Previous experience as a Team Leader or in a similar team-handling role.
- Must have managed a team of at least 30–35 employees.
- Strong leadership, communication, and team-management skills.
- Valuable understanding of operational metrics, productivity, and performance management.
- Immediate joiners preferred.
Candidate Preference: Male candidates preferred, subject to applicable hiring policies.
📌 Team Lead (Noida)
🏢 Fundvice
📍 Noida