04 Nov
|
Zell Education
|
Mumbai
04 Nov
Zell Education
Mumbai
Key Responsibilities & Skills:
Student Experience
Mentor & counsel students (study plans, roadmaps, check-ins).
Support via WhatsApp, calls, & doubt sessions.
Arrange tests/mocks, track performance, and maintain data & reports.
Resolve issues (refunds, dissatisfaction, quality) proactively & promptly.
Content
Define Zell Way” learning outcomes, concepts, and curriculum framework.
Partner with faculty to deliver high-quality instruction and step in for replacements.
Produce LMS and YouTube content to enhance learning and brand presence.
Lead demo sessions and support cross-functional content development.
Faculty Management
Manage and align with faculty expectations and roles.
Monitor and ensure quality control of sessions (manual + automated checks).
Support in sourcing, onboarding, and training current faculty.
📌 Subject Matter Expert - Finance (Mumbai)
🏢 Zell Education
📍 Mumbai