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Job Title / Position : Sr Manager Marketing

Job Location : Mumbai (Lower Parel)

Experience : Minimum 6 years of relevant experience

Qualification : B.E. / B.Tech in Mechanical, Production, Metallurgy, Electrical Engineering

Salary Budget : 12 to 15 LPA

KEY RESPONSIBILITIES

- Business Development: Identify and approach transformer manufacturers, their vendors, and potential customers for the sale of MS, CS, and SS sheets and plates to achieve assigned sales targets.
- Customer Development: Develop new customers and strengthen relationships with existing customers through regular visits, calls, emails, and business meetings.
- Enquiry Handling: Receive and analyse customer enquiries, understand material specifications, grades, dimensions,

quantities, and delivery requirements, and clarify technical or commercial queries.

- Pricing and Quotation Preparation: Prepare competitive quotations based on prevailing steel market rates, costing,

margins, freight, taxes, and applicable commercial terms, ensuring timely submission and necessary approvals.

- Quotation Follow-up: Follow up on submitted quotations, understand customer feedback, negotiate where appropriate,

and convert enquiries into confirmed orders.

- Negotiation and Order Closure: Negotiate prices, payment terms, credit periods, and delivery schedules within approved limits to secure orders while maintaining profitability.
- Order Processing: Verify customer purchase orders against approved quotations and coordinate with Purchase, Stores,

Planning, Accounts,



and other relevant departments for smooth order execution.

- Delivery Follow-up: Monitor material availability, processing, dispatch, and delivery schedules, ensuring timely communication with customers regarding order status.
- Payment Collection: Follow up on outstanding and overdue payments in coordination with the Accounts Department to ensure timely collection as per agreed credit terms.
- Customer Complaint Handling: Coordinate with Quality, Stores, and other relevant departments to resolve customer complaints related to material quality, specifications, short supply, or damage.
- Market Intelligence: Monitor steel price movements, competitor pricing, customer demand, industry trends, and current business opportunities in the transformer sector.
- Lost Order Analysis: Analyse reasons for lost orders, including pricing, quality, delivery, and commercial terms, and recommend measures to improve order conversion.
- Sales Target Achievement: Achieve assigned sales, business development, and collection targets while focusing on profitable growth and customer retention.
- CRM and Sales MIS: Maintain updated records of enquiries, quotations, customer interactions, follow-ups, and orders in the CRM system. Prepare periodic sales reports, forecasts, and performance updates for the Marketing Head.
- Cross-Functional Coordination: Coordinate with internal departments to ensure accurate customer commitments,

timely order execution, effective issue resolution, and customer satisfaction.

📌 Sr Manager Marketing - Mumbai (Lower Parel)
🏢 Miracle HR Solution
📍 Mumbai