Role & responsibilities

- Recent Client Acquisition: Identify, prospect, and pitch to SME decision-makers (owners, founders, or managers) via cold calling, inbound leads, and referral networks.
- Consultative Selling: Understand client challenges and propose tailored solutions.
- Pipeline Management: Maintain a clean, data-driven sales pipeline and log daily activity/DSR.
- Onboarding & Relationship Management: Manage the client onboarding journey to ensure high satisfaction, quick time-to-value, and smooth account activation.
- Cross-Selling & Up-Selling: Identify opportunities within existing SME accounts to offer ancillary services for revenue generation and higher profitability.
- Market Feedback Loop: Relay customer pain points and competitor insights to the product and marketing teams to refine SME offerings.
- Stakeholder Management: Coordinate daily with internal teams (Finance, Operations, Technical) to ensure a seamless experience for clients.

Interested candidate can contact on (phone hidden)

📌 SME Sales Executive (Mumbai)
🏢 Riya Group
📍 Mumbai