- Guest experience: ensure prompt, courteous service; handle complaints; drive upselling; uphold SOPs.
- Hygiene & compliance: maintain FSSAI and brand standards; run routine cleanliness and safety checks.
- Cash, inventory & reporting: daily sales records and cash reconciliation; stock control and audits; shift reports.
- Team leadership: lead, train and give feedback to the team; prepare rosters; manage attendance and manpower.
- Store operations: supervise kitchen, counter and delivery during the shift; monitor stock and equipment; keep the outlet ready.
📌 Shift Manager (Delhi)
🏢 INOX
📍 Delhi