Job Title: Senior Technical Support Executive

We are looking for a dedicated and experienced Senior Technical Support Executive to join our team.

Job Responsibilities:

- Handle customer technical queries and provide quick solutions.
- Troubleshoot hardware, software, and network-related issues.
- Provide technical support through calls, emails, and remote assistance.
- Monitor and resolve technical complaints on time.
- Maintain proper records of issues and their resolutions.
- Coordinate with internal teams to resolve complex technical problems.
- Ensure customer satisfaction through effective support.

Requirements:

- Graduate or Diploma in IT/Computer Science.
- 2–5 years of experience in technical support.
- Positive knowledge of computer hardware, software, and networking.
- Strong communication and problem-solving skills.
- Ability to handle customer queries independently.

Experience: 2–5 Years Position: Full-Time

Department: Technical Support

Interested candidates can share their updated CV for further details.

Pay: ₹276,000.00 - ₹1,200,000.00 per year

Benefits

- Work from home

Education:
- Bachelor's (Preferred)

Experience:
- Technical support: 1 year (Required)

Work Location: In person

📌 Senior Technical Support Executive (Mumbai)
🏢 CALISTA WORLD PRIVATE
📍 Mumbai