Job highlights

- Diploma/ITI/Bachelors in Electrical or Mechanical Engineering with 2-6 years in facility management and experience in CAFM/CMMS systems
- Operate and maintain building engineering systems including HVAC, electrical, plumbing, and fire safety; execute preventive and breakdown maintenance; manage work orders and technical logs; support digital adoption and energy optimization; ensure safety compliance and coordinate vendors

Role & responsibilities

Key Responsibilities

1. Hard Services Operations (Core Execution)

- Operate and maintain all building engineering systems, including:

o HVAC systems (AHUs, FCUs, VRF/VRV units)

o Electrical systems (LT panels, UPS, DG sets)

o Plumbing systems and water supply o Fire & life safety systems

- Ensure continuous operation and zero disruption of critical systems.
- Perform routine checks, readings, and log sheet updates.
- Identify early signs of equipment failure and take corrective action.

2. Preventive & Breakdown Maintenance

- Execute preventive maintenance schedules as per SOPs.
- Attend and resolve breakdown complaints within defined SLAs.
- Coordinate with vendors for specialized maintenance activities.
- Ensure proper closure of maintenance tasks with documentation.

3. Work Order & Helpdesk Management

- Receive, acknowledge, and execute work orders through CAFM/CMMS systems.
- Ensure timely closure of tickets with quality service delivery.
- Provide feedback and updates on task status.
- Maintain accurate records of all maintenance activities.

4. Technical Monitoring & Log Management

- Record and monitor:

o Electrical load readings o DG fuel consumption o HVAC performance parameters o Water levels and pump operations
- Highlight abnormalities and escalate deviations.
- Maintain daily, weekly, and monthly logs.

5. Technical Transformation & Optimization (Execution Level)

A. Data Capture & Digital Adoption

- Ensure accurate data entry in:





o CAFM systems o Energy monitoring tools o Maintenance logs
- Support implementation of digital tools such as:

o IoT sensors o Smart meters o Automated monitoring systems

B. Energy & Efficiency Optimization

- Identify opportunities for:

o Reducing energy consumption o Optimizing equipment usage
- Implement basic optimization actions such as:

o Switching schedules o Load balancing o Temperature optimization
- Support energy audits and improvement initiatives.

C. First-Level Troubleshooting & RCA Support

- Perform initial fault diagnosis for equipment failures.
- Assist senior engineers in root cause analysis (RCA).
- Implement corrective and preventive actions as directed.

D. Asset Care & Lifecycle Support

- Ensure proper handling and maintenance of equipment.
- Report aging equipment and recurring failures.
- Support asset tagging and documentation.

6. Safety, Compliance & EHS

- Ensure adherence to all safety protocols and procedures.
- Use appropriate PPE during operations.
- Support:

o Fire drills o Emergency response o Safety audits
- Ensure compliance with electrical and operational safety norms.

7. Vendor & Contractor Coordination

- Assist in supervising vendor activities on-site.
- Ensure vendors follow:

o Safety procedures o Work permits o Quality standards
- Verify work completion and report discrepancies.

8. Soft Services Coordination (Support Role)

- Coordinate with housekeeping and other teams when technical support is required.
- Ensure technical readiness of areas before cleaning or events.

9. Event & Meeting Support

- Ensure readiness of:





o Meeting rooms o Conference facilities o AV and electrical systems
- Provide technical support during events and client visits.

10. Builder / Landlord Coordination

- Report infrastructure issues to Facility Manager.
- Assist in resolving:

o Power supply issues o Water supply disruptions o Common area technical issues

11. Training & Skill Development

- Participate in:

o Technical training programs o Safety training sessions
- Stay updated on new technologies and maintenance practices.
- Support onboarding of current technicians.

12. Reporting & Documentation

- Maintain accurate records of:

o Maintenance activities o Equipment performance o Incidents and breakdowns
- Submit daily shift reports to supervisors.
- Escalate major issues promptly.

13. Business Continuity Support

- Assist during:

o Power failures o Equipment breakdowns o Emergency situations
- Ensure backup systems (DG, UPS) are operational.
- Support execution of BCP procedures.

Key Performance Indicators (KPIs)

- Work order closure within SLA
- Equipment uptime and reliability
- Preventive maintenance completion rate
- Reduction in repeat breakdowns
- Accuracy of logs and documentation
- Energy-saving initiatives implemented
- Safety compliance adherence

Qualifications & Experience

- Diploma / ITI / Bachelors in Electrical / Mechanical Engineering
- 2–6 years of experience in facility management / engineering operations
- Experience in corporate / commercial facilities preferred

Key Competencies

- Strong technical fundamentals
- Hands-on troubleshooting skills
- Attention to detail
- Ability to work in shifts
- Team collaboration
- Basic digital and reporting skills

Tools & Systems

- CAFM / CMMS systems
- BMS (basic monitoring)
- Electrical and HVAC control panels
- MS Excel / reporting tools

Location : Hyderabad

HR : Mansi Tanwar

Suitable candidates can share their resume at [email protected]

📌 Senior Specialist-Workplace Services (Hyderabad)
🏢 R1 RCM
📍 Hyderabad