Senior Manager, Customer Success Company: Toyota Connected India Job Location: Bengaluru, Karnataka, India Employment Type: Full-time Experience Required: 8 years About Toyota Connected: If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Withn our team-oriented, fastpaced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.

: 8 years of validated experience, with strong sales/relationship management/ account management experience, in the IT Industry Significant experience in successfully pursuing and closing large enterprise level deals while successfully navigating complex sales cycle activities Excellent verbal and written communication skills, presentation, and negotiationskills, with the ability to influence stakeholders at senior and mid-management levels Successful track record of pursuing revenue targets and consistently achieving orexceeding them Excellent collaboration skills, with the ability to build trusting internal and externalRelationships.

Robust

Business acumen and familiarity of Information Technology systems. Knowledge of cloud computing and Automotive Connected car experience isdesirabe. The candidate should have the ability to lead client conversations in connected mobility area.

Experience of working with Japanese clients.

Experience of working with clients inother global markets (India, US, Europe, APAC) would be nice to have.



Deep knowledge of the automobile industry, customers, dealers, and supply base. Deep understanding of the Connected Vehicle Ecosystem and emerging technologies like EV (Electric Vehicle), Autonomous vehicles and a deep understanding of remote diagnostics and service tools. cloud computing and Automotive Connected carexperience is desirable.

Passionate about customer satisfaction and ability to work independently whenneeded Passionate problem solver and can focus attention on technical details (take complex problems and break them down into components). You are a successful candidate if you have Build / maintain excellent relationship with B2B clients and partnerships in Japan /other geographies and ensure success of TCIN's engagements with them. Identify and pursue new business opportunities, maintain a healthy sales pipelineand own the sales cycle activities such as proposal creation, estimation, and Statement of Work (SoW), in close collaboration with the technical teams.

Support the efforts for sales planning and manage tracking, reporting, invoicing, and other aspects of sales operations in collaboration with Finance and other teams. Support the implementation of business development plan to meet sales targets,



expand the company's customer base and ensure a strong presence in the markets. Lead client conversations in the connected mobility area, and conduct productdemonstrations, workshops, and training sessions for customers to showcase product value and benefits.

Be responsible for revenue generation, profitability, customer satisfaction andgrowing the customer base and engagement portfolio. What is in it for you Top of the line compensation! You'll be treated like the professional we know you are and left to manage your owntime and workload.

Yearly gym membership reimbursement & Free catered lunches.No dress code! We trust you are responsible enough to choose what's appropriate to wear for the day. Opportunity to build products that improves the safety and convenience of millionsof customers Cool office space and other awesome benefits!

Our Core Values: EPIC Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.

Passionate: We are here to build something great, not just for the money. We are always looking to improve the experience of our millions of customers Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.

Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success! To know more about us, check out our Glassdoor page-https://www.glassdoor.co.in/Reviews/TOYOTA-Connected-Corporation-Reviews-Ehidden_mobile.htm .

Industry

Automobile / Auto Ancillaries

📌 Senior Manager, Customer Success (Bengaluru)
🏢 Toyota Connected India
📍 Bengaluru