Role & responsibilities

- Experience in coal logistics or related sectors such as CHP, Power, Energy is highly desirable.
- Strong understanding of CRM principles, methodologies, and technologies.
- Ability to manage multiple government & private projects concurrently.
- Ability to liaise with power clients, project managers and technical team leaders.
- Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
- Willingness to travel occasionally for site visits, meetings, or conferences related to project execution.
- Team Management Skills
- Decision Making Skills
- Strong presentation and business analysis skills.
- Communication skills and other Management skills.

Preferred candidate profile

- Minimum 10-12 years in Client coordination, project management, Commercial coordination in similar industry with robust acumen in commercial (CRM) aspects of the business.
- Build and maintain strong, trusting relationships with clients in the Coal & Power industry.
- Understand client requirements,



preferences, and objectives related to coal logistics, and proactively identify opportunities to add value and meet their goals.
- Serve as the main point of contact for assigned client accounts, communicating regularly to provide updates, address concerns, and gather feedback.
- Monitor key performance indicators (KPIs) such as on-time delivery, inventory levels, and transportation costs, and take proactive measures to address any issues or concerns.
- Managing strong relationships with Maintaining close Liaison, Correspondence and Communication with Business counterparts with regards to the requirements.
- Coordination with various departments for fulfilment of commercial contractual arrangements.
- Conducting market research and identifying potential clients.
- Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

📌 Senior Manager - Business Development (Coal Logistics) (Kolkata)
🏢 Aka Logistics
📍 Kolkata