Job highlights

- Motivate and inspire team members by setting a good example (role model)

Main responsibilities

Provide Team Leadership

Manage the team s recruitments, objectives setting, appraisal and performance review.

Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.

Motivate and inspire team members by setting a good example (role model).

Help develop team members; help resolve dysfunctional behavior.

Strive for team consensus and win-win situation.

Ensure discussions and decisions lead toward conclusion.

Maintain healthy group dynamics.

Ensure that the team members are equipped and trained effectively to participate in the team.

Encourage creativity, risk-taking, and constant improvement.

Coach the team towards increased quality, performance, and innovation.

Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

Build Roadmap for Short-term to Long-term.

Coordinate with internal and external stakeholder as necessary.

Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

Ensure deliverables are prepared in line with the requirements.

Help keep the team focused and on track.

Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the teams requirements.

Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

Analyze status reporting of team activities against the program plan or schedule.

Keep the Head of department and section informed of task accomplishment, issues, and status.





Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.

Escalate issues which cannot be resolved within the team.

Provide guidance to the team based on management direction.

Business - Delivery management

Reach agreement on plans for projects and services provided by the team.

Lead design, implementation, and integration in the solutions.

Ensure the projects, activities and tasks under the team s responsibility are performed within quality standards, on schedule and cost-effectively.

Manage budget and capacity allocation according to priorities.

Ensure each solution developed by the team fulfills the client needs.

Lean Management - Practices

Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.

Ensure the capacity of the team is actively managed in order to meet defined priorities and sustain Continuous Im

Compl ment

Position In a challenging and multicultural workplace, we are looking for a senior Team Manager to join Referential IT Section in charge of the KYC & Counterparties Referential applications of Cr dit Agricole CIB.

The team handles the development of transversal and international projects.

AT CA-CIB we have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

- Application criteria

Position with management No

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior IT Team Manager (Mumbai)
🏢 Groupe Crédit Agricole
📍 Mumbai