Facility Sr. Executive - Civil Background

1. Job Purpose

To manage day-to-day civil maintenance activities, identify and resolve buildingrelated defects, coordinate with contractors and technicians, and ensure timely rectification of civil complaints in residential towers and common areas. The role will also support Defect Liability Period (DLP) management, flat handover, and postpossession maintenance activities.

1. Key Responsibilities A.

Civil

Maintenance &

- Inspection • Conduct daily inspections of residential towers, common areas, basements, podiums, terraces, and amenities.
- Identify and monitor civil defects such as cracks, seepage, leakage, plaster damage, tile damage, paint deterioration, and waterproofing issues.
- Inspect internal and external building finishes and ensure proper maintenance of common areas.
- Prepare inspection reports with photographs and maintain defect records. B. DLP &
- Complaint Management • Attend and inspect customer complaints related to civil works during the Defect Liability Period (DLP).
- Coordinate with the construction, engineering, CRM, and contractor teams for defect identification and rectification.
- Maintain a DLP tracker with complaint details, dates, responsible contractors, target completion dates, and closure status.

- Conduct joint inspections before and after rectification and verify the quality of completed work.

- Ensure complaints are closed within the prescribed turnaround time (TAT). C. Flat Handover &
- Possession
- Conduct pre-possession inspections of flats and identify pending snags.
- Prepare snag lists covering civil finishes, doors, windows, flooring, painting, bathroom fittings, and visible seepage or leakage.
- Coordinate with engineering and project teams to complete pending works before handover.
- Support joint inspections, possession documentation, and post-handover defect resolution. D. Contractor &
- Vendor Coordination
- Coordinate with civil contractors,



waterproofing agencies, painters, tile contractors, and other service providers.
- Monitor manpower deployment, work progress, material quality, and site safety.
- Verify completed work against approved specifications and applicable project standards.
- Report delays, quality issues, and repeated defects to the Facility Manager. E. Documentation &
- Reporting
- Maintain daily activity reports, complaint registers, snag lists, inspection reports, and work completion records.
- Prepare daily and weekly reports on open complaints, pending rectifications, ageing, and closure status.
- Maintain photographic evidence and records of recurring civil defects.
- Assist in preparing work orders, material requests, and contractor performance reports. F. Safety &
- Quality Compliance
- Ensure civil maintenance activities are carried out with appropriate safety precautions.
- Monitor housekeeping and barricading at work locations.
- Ensure proper disposal of construction debris and waste.
- Verify the quality of rectification work before recommending complaint closure.

1. Required Skills

- Good knowledge of civil construction, building finishes, waterproofing, and repair techniques.

- Understanding building drawings, inspection checklists, and snag identification.
- Knowledge of Excel, Word, email, and maintenance reporting systems.
- Solid coordination, communication, and problem-solving skills.
- Ability to manage multiple complaints and contractors simultaneously.
- Willingness to conduct regular site inspections and work in a residential project environment.

1. Preferred Candidate Profile

- Diploma or B.E. in Civil Engineering.

- 45 years of experience in civil maintenance, real estate, residential facility management, construction, or property handover.
- Experience in high-rise residential projects and DLP management will be an advantage.
- Practical knowledge of seepage, leakage, waterproofing, tile repairs, plastering, painting, and finishing works.

📌 Senior Facility Executive (Pune)
🏢 Purple
📍 Pune