1. Assist passengers during check-in and boarding procedures.

2. Verify passenger tickets, identification documents, and boarding passes.

3. Handle passenger queries and provide information about flights.

4. Assist passengers with baggage check-in and baggage-related issues.

5. Coordinate with airline staff and airport departments.

6. Help passengers with special requirements, including senior citizens and differently abled passengers.

7. Maintain proper queue management and ensure smooth passenger movement.

8. Provide assistance during flight delays, cancellations, and schedule changes.

9. Follow airport safety, security, and customer service procedures.

10. Ensure a positive and qualified passenger experience.

Eligibility Criteria

- Minimum qualification: 10+2 or Graduate.

- Valuable communication skills in English and Hindi.

- Basic computer knowledge.

- Customer service and problem-solving skills.

- Ability to work in rotational shifts, including nights.





- Presentable personality and professional behavior.

Salary Details

Experience Annual Salary

Fresher ₹2,50,000 - ₹3,00,000

1-2 Years ₹3,00,000 - ₹3,80,000

Experienced ₹3,80,000 - ₹4,50,000

Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.

Key Skills

- Passenger Handling

- Customer Service

- Communication Skills

- Teamwork

- Problem Solving

- Airport Operations

- Time Management

Career Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.

- Experience

0 - 3 Years

- No. of Openings

50

- Education

10th Pass

- Role

Ground Staff

- Industry Type

Aviation / Airline / Aerospace

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

📌 Openings For Ground Staff || Freshers & Experienced (Kolkata)
🏢 MR Communication
📍 Kolkata