Role & responsibilities

Job Title: Audio Solutions Sales SpecialistDepartment: Retail Sales & DesignReports To: Sales BDM

Job Summary

We are seeking a passion-driven, high-energy Audio Solutions Sales Specialist to join our retail team. In this role, you will move far beyond traditional transactional retail. You will practice true solution-based selling,

transforming how our clients experience sound in their homes, businesses, and personal spaces. Rather than just selling standalone components, you will act as a consultative audio designeruncovering customer needs,

conducting live acoustic demonstrations, and engineering bespoke ecosystem packages (combining premium hi-fi audio, multi-room streaming, smart home automation, and professional integration services).

If you are an audiophile with a talent for converting complex technical specifications into breathtaking sensory experiences, this role is designed for you.

Key Responsibilities

Consultative Solution Selling: Conduct detailed needs-analyses with walk-in clients, architects, and designers to map out custom acoustic solutions tailored to their budget, aesthetics, and structural layout.

Immersive Product Demonstrations: Curate emotional, high-impact listening experiences in our showroom, masterfully demonstrating the nuances of premium headphones, home theatre systems,

active/passive speakers, and turntable setups.

Ecosystem Engineering: Design and pitch complete, integrated solutions rather than single products bundling amplifiers, DACs, cabling, power conditioning, acoustic treatments, and professional installation packages.

Relationship & Pipeline Management: Proactively follow up with prospective clients, manage custom design quotes,



and maintain a client pipeline within the CRM to foster long-term loyalty and repeat business.

Cross-Functional Collaboration: Partner directly with our internal custom installation and technical service teams to ensure seamless delivery and calibration of complex audio setups.

Merchandising & Inventory Integrity: Maintain pristine, fully operational high-fidelity demo rooms,

ensuring all equipment is perfectly calibrated and firmware is up to date.

Continuous Product Mastery: Stay at the absolute forefront of industry trends, wireless streaming protocols (e.g., Roon, Sonos, BluOS), spatial audio technologies, and recent high-end audio releases.

Preferred candidate profile

Experience: Minimum 24 years of high-end retail sales, consumer electronics, or B2C technology sales experience, with a proven track record of consultative or solution-based selling.

Audio Expertise: Deep, practical knowledge of audio concepts (e.g., impedance matching, room acoustics,

digital-to-analog conversion, component synergy, and home theater calibration).

Communication Power: Elite interpersonal skills with the ability to translate complex technical jargon

(frequencies, watts, codecs) into simple, value-driven benefits that resonate with casual listeners.

Sales Drive: A target-driven mindset focused on maximizing average order value (AOV) through logical upselling and service attachment, without sacrificing customer trust.

Technical Agility: Familiarity with modern retail CRM systems, point-of-sale (POS) software, and smart home eco-systems (Apple Home, Google Home, Alexa).

Flexibility: Availability to work dynamic retail hours, including weekends and premium store events.

📌 Sales Executive (Gurugram)
🏢 Electronics Mart India
📍 Gurugram