– Sales & Client Engagement Manager – IT Staff Augmentation

Business Development

IT Staffing & Staff Augmentation

Job Title: Sales & Client Engagement Manager – IT Staff Augmentation

Department: Sales / Business Development

Experience: 6–12 Years

Location: Hyderabad / Bangalore / Pune

Employment Type: Full time

Industry: IT Staffing, Recruitment, IT Consulting, Workforce Solutions

1. Job Purpose

We are looking for a dynamic and result-oriented Sales & Client Engagement Manager to drive business development, acquire new clients, develop strategic client relationships, and expand IT staff augmentation business across India and international markets.

The candidate will be responsible for identifying new business opportunities, establishing relationships with CXOs, HR Heads, Talent Acquisition Leaders, Procurement Teams, Vendor Management Teams, and Technology Hiring Managers.

The ideal candidate should have strong experience in IT staffing, contract staffing, permanent recruitment, and workforce solutions, with the ability to convert business opportunities into long-term client engagements.

2. Key Responsibilities

A. Business Development & New Client Acquisition

- Identify, develop, and acquire new clients for IT staff augmentation and recruitment services.
- Generate business opportunities across IT services companies, GCCs, Captive Centers, Banking, BFSI, FinTech, and product-based organizations.
- Identify key decision-makers, including CHROs, CTOs, CIOs, HR Heads, TA Heads, Procurement Heads, and Vendor Management Leaders.
- Develop strategic sales plans to achieve monthly, quarterly, and annual revenue targets.
- Generate leads through LinkedIn, references, networking, industry events, cold calling, and email campaigns.
- Drive new vendor registrations, empanelments, and strategic staffing partnerships.
- Convert prospects into active clients and generate recurring business.

B. IT Staff Augmentation Sales

- Promote IT staffing and workforce solutions, including:
- Contract Staffing
- Contract-to-Hire (C2H)
- Full-Time Employment (FTE)
- Permanent Staffing
- Fixed-Term Contract (FTC)
- Executive Search
- Project-Based Hiring
- Recruitment Process Outsourcing (RPO)
- Understand client hiring requirements and workforce planning needs.
- Identify opportunities for niche technology hiring and large-scale resource deployment.
- Develop competitive commercial proposals, rate cards, and staffing solutions.
- Negotiate commercial terms, billing rates, margins, payment terms, and contractual agreements.




- Work closely with recruitment delivery teams to ensure successful fulfilment of client requirements.

C. Client Relationship & Account Management

- Build and maintain strong relationships with existing clients.
- Act as the primary point of contact for assigned client accounts.
- Conduct regular client meetings, business reviews, and account performance discussions.
- Understand client expectations, hiring forecasts, resource requirements, and upcoming projects.
- Identify opportunities to increase wallet share and expand existing accounts.
- Ensure client satisfaction through timely delivery, quality profiles, and effective issue resolution.
- Drive client retention and long-term business partnerships.

D. Vendor Empanelment & Strategic Partnerships

- Identify opportunities for vendor registration with large IT organizations and GCCs.
- Manage the complete vendor empanelment process.
- Coordinate with procurement, vendor management, legal, and compliance teams.
- Follow up on MSA, NDA, SOW, rate cards, and other commercial agreements.
- Establish partnerships with prime vendors, implementation partners, and consulting organizations.
- Build strategic relationships to access direct and subcontract staffing opportunities.

E. Commercial & Revenue Management

- Prepare commercial proposals and negotiate staffing margins.
- Understand cost structures, billing rates, gross margins, and resource profitability.
- Track client billing, payment cycles, outstanding invoices, and collections.
- Coordinate with finance and operations teams for timely invoicing and payment follow-ups.
- Maintain accurate sales pipelines, forecasts, and revenue projections.
- Ensure business growth while maintaining healthy account profitability.

F. Internal Coordination & Delivery Management

- Work closely with Talent Acquisition and Recruitment Delivery teams.
- Translate client requirements into actionable hiring opportunities.
- Ensure recruiters receive clear JDs, skill requirements, budget details, and priority levels.
- Monitor submissions, interview progress, selections, offers, and onboarding.
- Conduct periodic delivery reviews with recruitment teams.
- Resolve client escalations and ensure SLA/TAT adherence.

3.



Target Client Segments The candidate should have experience developing business across the following segments:

Client Segment

Target Organizations

IT Services

Large IT services and consulting companies

GCC / Captive Centers

Global Capability Centers

Banking & BFSI

Banks, financial institutions, insurance

FinTech

Payments, lending, financial technology

Product Companies

SaaS and technology product companies

Consulting

Digital transformation and technology consulting

Enterprise

Large corporate technology organizations

4. Technology & Hiring Domain Knowledge The candidate should understand the demand and market trends across the following technology areas:

- Data Engineering, Data Analytics, Data Science.
- Cloud – AWS, Azure, GCP.
- Cybersecurity and Information Security.
- DevOps, SRE, Kubernetes, and Automation.
- Java, Python, .NET, and Full Stack Development.
- AI, Machine Learning, and Generative AI.
- SAP, Salesforce, MuleSoft, and Enterprise Applications.
- Banking Technology, Payments, and Core Banking.
- Infrastructure, Networking, Database, and Mainframe.
- Manual and Automation Testing.

The candidate is not expected to be a technical expert but must understand technology hiring requirements and market demand. 5. Mandatory Skills & Competencies

- 6–12 years of experience in IT staffing sales / business development / client engagement.
- Strong experience in IT staff augmentation and contract staffing.
- Proven track record of new client acquisition and revenue generation.
- Established relationships with HR, TA, Procurement, and Vendor Management teams.
- Experience in vendor empanelment and client onboarding.
- Strong negotiation and commercial management skills.
- Understanding of staffing margins, billing rates, and profitability.
- Excellent communication, presentation, and relationship management skills.
- Ability to independently manage the complete sales cycle.
- Strong networking and lead-generation capabilities.

6. Preferred Candidate Profile

- Candidates from IT staffing and recruitment consulting companies.
- Experience selling contract staffing and workforce augmentation services.
- Existing relationships with large IT services companies, GCCs, Captive Centers, and BFSI organizations.
- Experience working with direct clients as well as prime vendors.
- Proven ability to convert new accounts into revenue-generating engagements.
- Entrepreneurial mindset with strong ownership and accountability.
- Ability to work independently and drive business growth.

📌 Sales & Client Engagement Manager – IT Staff Augmentation (Bangalore Metropolitan Area)
🏢 CGT Solutions
📍 Bangalore Metropolitan Area