Hiring: Sales & Client Relationship Executive

Brand: Peach It Up – Designer Wear Label

Location: Andheri West, Mumbai

Employment Type: Full-time

About Peach It Up

Peach It Up is a contemporary luxury designer-wear label specializing in statement Indian occasionwear, bridal and fusion wear. We combine intricate craftsmanship with modern silhouettes, vibrant colours, and personalized customization to create outfits that reflect each client's individual style.

We are looking for a confident, proactive, and customer-focused Sales & Client Relationship Executive who can turn enquiries into confirmed orders while delivering an exceptional customer experience.

Key Responsibilities

1. Sales & Lead Conversion

- Handle incoming enquiries from Instagram, WhatsApp, the website, phone calls, and walk-in customers.
- Understand customer requirements, recommend suitable outfits, and guide clients through the buying process.
- Follow up consistently with prospective customers and convert enquiries into confirmed orders.
- Work towards monthly sales and lead-conversion targets.
- Identify opportunities to upsell and cross-sell outfits, accessories, and customization options.

2. Client Relationship Management

- Build strong relationships with customers, particularly bridal and premium occasionwear clients.
- Understand clients' budgets, event dates, design preferences, sizes, and customization requirements.
- Maintain professional and timely communication throughout the sales journey.
- Follow up with existing customers for repeat purchases, referrals, and upcoming occasions.

3. Custom Order Coordination

- Coordinate with the design and production teams to communicate customer requirements accurately.
- Track order progress and keep customers updated on timelines.
- Ensure customer expectations regarding pricing, delivery dates,



and customization are clearly communicated.
- Escalate delays or customer concerns promptly.

4. Lead Management & Reporting

- Maintain an organized record of enquiries, follow-ups, quotations, orders, and lost leads.
- Update the CRM or sales tracker regularly.
- Track lead sources, conversion rates, pending follow-ups, and reasons for lost sales.
- Share daily activity updates and periodic sales reports with the founder.

Requirements
- 1–3 years of experience in sales, client servicing, luxury retail, fashion, bridal wear, or a related field.
- Excellent verbal and written communication skills.
- Confidence in speaking with premium customers and handling sales conversations.
- Solid follow-up, negotiation, persuasion, and relationship-building skills.
- Comfortable using WhatsApp Business, Instagram, spreadsheets, and basic sales tools.
- Organized, target-oriented, proactive, and accountable.
- A genuine interest in fashion and designerwear.

Preferred: Experience with made-to-order fashion, bridal consultations, designer boutiques, or high-value purchases. Performance Expectations The selected candidate will be evaluated on:

- Enquiry-to-order conversion rate.
- Monthly sales achieved against target.
- Speed and consistency of follow-ups.
- Number of pending leads successfully converted.
- Customer experience and repeat business.
- Accuracy of order details and sales reporting.

What We Offer
- An opportunity to work closely with the founder of a growing designer-wear label.
- Exposure to premium fashion sales, bridal consultations, and customized designerwear.
- A performance-driven role with scope to grow alongside the brand.

To apply: Share your resume along with a brief introduction about your sales experience and your current or expected salary. Pay: ₹15,000.00 - ₹34,000.00 per month

Work Location: In person

📌 Sales & Client Relationship Executive (Andheri West)
🏢 Peach It Up
📍 Andheri West