Job Title: Retail Store Manager

Location: Any location in Chennai

Experience: Minimum 2 years in retail store operations

Preferred Age: 22 – 35 years

Role Overview The Store Manager will be responsible for the day-to-day operations of the retail outlet — ensuring smooth functioning of the store, maintaining inventory accuracy, leading and motivating the sales team, and delivering excellent customer service. The role requires a hands-on, energetic individual who can balance operational efficiency with a customer-friendly approach.

Key Responsibilities1. Store Operations & Sales

- Oversee daily store activities, including opening/closing, cash handling, and cleanliness.
- Achieve monthly sales targets and implement strategies to increase footfall and conversions.
- Ensure product displays, signage, and stock arrangements are attractive and consistent with brand standards.
- Maintain positive relations with walk-in customers and handle complaints promptly and courteously.

2. Staff Management

- Supervise and motivate sales and support staff to maintain high performance standards.
- Prepare staff rosters, monitor attendance, and ensure punctuality.
- Conduct regular team meetings and on-the-job training sessions.
- Support in hiring and onboarding new team members when required.

3. Inventory & Stock Management

- Maintain optimal stock levels and coordinate with warehouse/purchase teams for replenishment.




- Conduct regular stock checks and prevent losses due to expiry, pilferage, or damage.
- Ensure proper documentation for inward and outward stock movement.
- Keep records updated in POS / billing software.

4. Customer Service

- Greet and assist customers with product knowledge, recommendations, and billing support.
- Build relationships with regular customers and encourage loyalty.
- Ensure quick resolution of customer queries and maintain feedback records.

5. Reporting & Coordination

- Submit daily sales, expense, and stock reports to Head Office.
- Ensure compliance with all store policies, hygiene, and safety norms.
- Coordinate with accounts, HR, and logistics teams for smooth operations.

Key Skills & Attributes

- Strong leadership and communication skills.
- Good understanding of retail operations, billing, and stock management.
- Customer-oriented attitude and problem-solving mindset.
- Basic computer knowledge (Excel, billing/POS software).
- Ability to work flexible shifts, including weekends and holidays.

Education

- Graduate in any discipline.
- Diploma or certification in Retail Management is an added advantage.

Reporting To

- Area Manager / GM

Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Experience:
- Retail store : 2 years (Required)

Work Location: In person

📌 Retail Store Manager (Guindy)
🏢 Dhanyam Superstores Private
📍 Guindy