Key Responsibilities & Skills of a Restaurant Billing Cashier:
- Payment Processing: Handle cash, credit/debit cards, UPI, and digital wallet transactions, issue receipts, and provide exact change.
- POS & Order Management: Enter dine-in, takeaway, and delivery orders using Point-of-Sale (POS) software or billing terminals.
- Reconciliation: Count the cash drawer at the start and end of shifts, match daily sales records, and resolve billing discrepancies.
- Customer Service: Greet guests, answer menu or bill-related questions, and handle customer feedback or complaints politely.
- Education: Usually 10th pass, 12th pass, or a bachelor’s degree.
- Skills: Basic computer knowledge, familiarity with POS or accounting/billing tools (like Tally), math accuracy, and communication skills in Hindi and English.