04 Nov
|
Shyamoli Paribahan
|
Kolkata
04 Nov
Shyamoli Paribahan
Kolkata
Role & responsibilities:
- Manage online ticket bookings through various Online Travel Agent (OTA) platforms.
- Handle bus ticket reservations, cancellations, and rescheduling requests.
- Coordinate with online ticketing partners and travel agencies.
- Monitor seat availability and update bus schedules on OTA platforms.
- Ensure accurate fare, route, and departure-time information.
- Manage booking confirmations and resolve ticketing-related issues.
- Coordinate with the operations team regarding bus schedules and seat allocation.
- Handle customer queries and complaints related to online bookings.
- Monitor daily online ticket sales and booking performance.
- Prepare daily, weekly, and monthly sales reports.
- Reconcile online booking transactions and payment records.
- Follow up on pending payments, refunds, and cancellations.
- Maintain valuable relationships with OTA partners and corporate clients.
📌 Reservation Executive (Kolkata)
🏢 Shyamoli Paribahan
📍 Kolkata