Job highlights

- Graduate or MBA with 0-4 years in Client Relationship, Customer Support, or Account Management

- Manage client relationships, resolve queries and escalations, coordinate with teams, ensure satisfaction, and identify upselling opportunities

Job Responsibilities

- Manage and maintain relationships with existing clients.

- Understand client requirements and provide suitable solutions.

- Handle client queries, complaints, and escalations.

- Coordinate with internal teams to resolve client issues.

- Follow up with clients regularly.

- Ensure customer satisfaction and retention.

- Identify opportunities for upselling and cross-selling.

- Maintain client records and prepare regular reports.

Requirements

- Any Graduate / MBA preferred.

- 0 - 4 years of experience in Client Relationship / Customer Support / Account Management.

- Positive communication and interpersonal skills.

- Strong problem-solving and follow-up skills.

- Customer-focused and target-oriented.

📌 Relationship Manager (Bengaluru)
🏢 NoBroker
📍 Bengaluru