Quick Commerce Operations Lead – Supply Chain & Network Operations

- Location:** Bangalore
- Experience:** 4–8 Years
- Work Mode:** Work from Office + Field Operations(911)

About the Role

We are looking for a Quick Commerce Operations Lead to manage and improve city-level supply chain and distribution operations for an e-commerce/quick-commerce business. The role will focus on ensuring the timely movement of inventory from warehouses to individual stores or fulfilment centres. You will be responsible for improving replenishment planning, coordinating transportation partners, controlling logistics costs, and maintaining operational efficiency across the network.

The position requires someone who can manage multiple operational activities, identify process gaps, and implement scalable solutions while coordinating with warehouse, store, and logistics teams.

Key Responsibilities

1. Supply Chain & Replenishment Management

- Plan and manage the movement of inventory from central warehouses to stores or fulfilment centres.
- Develop replenishment schedules based on product demand, stock availability, and store requirements.
- Monitor delivery timelines and ensure timely dispatch and receipt of inventory.
- Coordinate with warehouse and store teams to prevent stock shortages and avoid unnecessary inventory movement.
- Manage urgent replenishment requirements for high-demand and essential products.

2. Transportation & Cost Optimization

- Manage transportation partners, vehicle allocation, and daily delivery schedules.
- Identify opportunities to optimize delivery routes, vehicle utilization, and transportation costs.
- Track logistics expenses, cost per delivery, vehicle utilization, and transportation efficiency.
- Work on reducing delays, idle time, and unnecessary transportation expenses.




- Evaluate operational changes and measure their impact on cost and delivery performance.

3. Operational Excellence & Process Improvement

- Identify operational challenges and implement process improvements to increase efficiency.
- Develop and maintain SOPs for warehouse-to-store movement and inventory handling.
- Monitor operational performance through defined KPIs, dashboards, and regular reviews.
- Conduct root cause analysis for delivery delays, stock discrepancies, and operational issues.
- Coordinate with cross-functional teams to ensure smooth execution of operational plans.

4. Reverse Logistics & Inventory Control

- Manage reverse logistics activities, including damaged goods, near-expiry stock, returns, and inter-store transfers.
- Monitor inventory movement and maintain accurate stock transfer records.
- Track reusable logistics assets such as crates, containers, and temperature-controlled boxes.
- Ensure operational discrepancies are investigated and resolved appropriately.

5. Network Expansion & Program Management

- Support the operational setup of new stores and fulfilment locations.
- Plan transportation routes, replenishment schedules, and logistics capacity for new locations.
- Coordinate with internal teams and external partners during current store launches.
- Lead process improvement initiatives and operational pilots.
- Ensure consistent implementation of operational processes across locations.

Required Skills & Qualifications





- 2+ years of relevant experience in operations within E-commerce, Quick Commerce, or B2C organizations.
- Hands-on experience in middle-mile operations, supply chain, transportation, or warehouse-to-store logistics.
- Proven experience in improving operational processes, increasing efficiency, and supporting business growth.
- Practical knowledge of route planning, transportation management, and logistics cost optimization.
- Strong coordination and program management skills, with the ability to work across multiple teams.
- Good analytical and problem-solving abilities, with proficiency in MS Excel/Google Sheets.
- Working knowledge of operational documentation and inventory movement processes.
- Graduate from a reputed institution.

Preferred Skills

- Experience in pharma distribution, cold-chain logistics, or temperature-sensitive product handling.
- Exposure to Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or route optimization tools.
- Experience in managing operations for a growing store or fulfilment network.
- Knowledge of GST documentation, e-way bills, and stock transfer processes.
- Familiarity with SQL or AI-based tools for operational reporting and analysis.

Work Requirements

- Location: Bangalore.
- Work Schedule: 6 days a week, one weekday off
- Work Mode: Office-based role with regular visits to warehouses and operational sites across Bangalore.
- Working Hours: Day shift.
- Candidates should be comfortable travelling between office and warehouse locations as required.
- Candidates with an immediate to 30-day notice period are preferred.

Skills: middle-mile operations,operational processes,tms,route planning,transportation management,logistics cost optimization,transportation,warehouse-to-store logistics,supply chain,wms

📌 Quick Commerce Operations Lead (Bengaluru)
🏢 Umanist NA
📍 Bengaluru