Position: Quality Analyst

Company: Techizer Tech Solutions Pvt. Ltd.

Job Location: Kandivali East, Mumbai

Department: Quality Analyst

Job Type: Full-Time

Experience: 1–2 Years

Salary: 30,000 - 35,000

Job Overview

We are looking for a detail-oriented and proactive Quality Analyst to monitor departmental processes, improve operational efficiency, establish quality standards, and ensure smooth execution of organizational activities. The ideal candidate should have strong analytical, communication, and problem-solving skills, along with experience in developing SOPs, quality policies, and process improvement initiatives.

Key Roles & Responsibilities

- Manage and maintain departmental data, programs, and databases to ensure accuracy and consistency.
- Assess client requirements and coordinate with relevant departments to ensure smooth execution and timely delivery.
- Establish, implement, and monitor customer service quality standards.
- Develop and implement Standard Operating Procedures (SOPs) for different departments.
- Conduct regular process audits and identify deviations from established SOPs and quality standards.
- Identify departmental training requirements and coordinate training initiatives to improve employee performance.
- Monitor operational processes and identify opportunities for continuous improvement.
- Draft, review,



and update Quality Assurance (QA) policies, procedures, and documentation.
- Analyze operational data and prepare reports to identify performance gaps and areas for improvement.
- Coordinate with department heads to implement corrective and preventive actions (CAPA).
- Act as a catalyst for organizational change, process improvement, and quality enhancement.

Required Skills & Qualifications
- Bachelor's degree in Business Administration, Management, Quality Management, or a relevant field.
- 2–5 years of experience in Quality Assurance, Quality Analysis, Process Improvement, or Operations.
- Good understanding of SOP development, process audits, and quality management systems.
- Solid analytical and data interpretation skills.
- Proficiency in MS Excel, reporting, and documentation.
- Excellent communication, coordination, and problem-solving abilities.
- Ability to work independently and coordinate with multiple departments.

Working Details
- Working Hours: 9:30 AM – 6:30 PM
- Working Days: Monday to Saturday
- Saturday: 1st & 3rd Saturday Half Day, 2nd & 4th Saturday Weekly Off
- Sunday: Weekly Off
- Location: Kandivali East, Mumbai

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Quality Analyst (Kandivali East)
🏢 Techizer Tech Solutions
📍 Kandivali East