Key Responsibilities:

- Develop and execute comprehensive test plans and test cases for manual and automated testing.
- Utilize the ServiceNow Automated Testing Framework (ATF) to create, maintain, and execute automated test scripts.
- Identify, document, and track software defects using issue tracking tools.
- Collaborate with developers, Business System Analysts, Product Owners, and other stakeholders to understand requirements and ensure complete test coverage.
- Support end users in completing User Acceptance Testing.
- Perform regression testing to ensure that current features and bug fixes do not adversely affect existing functionality.
- Analyze test results, identify trends, and provide detailed analysis on testing activities and outcomes.
- Participate in the continuous improvement of testing processes, tools and methodologies.
- Stay current with industry best practices and emerging trends in QA and testing.

Required Qualifications:





- Minimum of 3+ years of experience in software quality assurance.
- Experience with manual testing and test case development.
- Strong knowledge of ServiceNow and its various modules.
- Hands-on experience with the ServiceNow Automated Testing Framework (ATF) and Selenium.
- Familiarity with QA tools to track test cases and defects.
- Excellent problem solving skills and attention to detail.
- Strong communication and collaboration skills.
- Immediate joiners only.

Preferred Qualifications:

- Certification in ServiceNow.
- Experience with other test automation tools (e.g. Selenium, QTP, RPA).
- Understanding of Agile methodologies and experience working in Agile teams.

Nice to have Skills:

- Playwright testing application
- JavaScript
- Python scripting
- AI automation testing development

📌 QA Engineer - ServiceNow Automated Testing Framework (India)
🏢 Xpheno
📍 India