Role & responsibilities
- Manage end-to-end Procure-to-Pay (PTP) / Accounts Payable processes.
- Act as a Subject Matter Expert (SME) for PTP operations and support country stakeholders.
- Review and reconcile vendor accounts to ensure timely and accurate payments.
- Investigate and resolve supplier payment queries, invoice discrepancies, and AP-related issues.
- Monitor aged payables and collaborate with operations teams to drive resolution.
- Review, analyze, and clear debit balances within the Accounts Payable ledger.
- Process and expedite urgent payment requests while ensuring compliance with internal controls.
- Support month-end closing activities and payment run execution.
- Collaborate with Country Finance, Operations, and Shared Services teams to improve KPIs and service delivery.
- Ensure adherence to SOPs, compliance requirements, and audit controls.
- Support process improvement, automation, and digital transformation initiatives.
- Create and maintain process documentation, SOPs, and training materials.
- Conduct user training and provide guidance on process and system enhancements.
- Troubleshoot system and process issues and coordinate with relevant stakeholders for resolution.
- Build and maintain strong relationships with internal and external stakeholders, including vendors.
Preferred candidate profile
- 3-8 years of experience in Procure-to-Pay (PTP), Purchase-to-Pay (P2P), or Accounts Payable.
- French language proficiency (B2/C1 level preferred).
- Strong understanding of Accounts Payable, Vendor Management, Invoice Processing, Reconciliation, and Payment Processing.
- Experience working in Shared Services / Global Business Services / SSC environment.
- Valuable knowledge of ERP systems such as SAP, Oracle, JDE, or similar.
- Strong analytical, stakeholder management, and problem-solving skills.
- Excellent communication skills in English and French.
📌 PTP - French Language (Chennai)
🏢 Dhl
📍 Chennai