Job Title: Project Manager - Service Delivery
Location: Noida, India
Company Overview:
Neysa is an AI Acceleration Cloud System provider committed to democratizing AI adoption through purpose-built platforms and services designed for AI-native applications and workloads. Co-founded by industry leaders, Neysa empowers businesses to discover, deploy, and scale Generative AI (Gen AI) and AI use cases securely and cost-effectively. Our flagship platforms—Neysa Velocis, Neysa Overwatch, and Neysa Aegis—accelerate AI deployment, optimize network performance, and safeguard AI/ML landscapes.
We are dedicated to enabling AI-led innovation across various industries and geographies.
Position Overview:
We are seeking a Service Delivery Associate to join our Operations Team. In this role, you will support the delivery of Gen AI cloud infrastructure services, ensuring seamless integration and optimal performance of cloud-based infrastructures. Your contributions will be vital in maintaining the reliability and efficiency of our AI acceleration platforms.
Key Responsibilities:
Service Delivery Support:
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Develop and manage project plans, timelines, and budgets for the Projects
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Coordinate the execution of projects by working with backend technical teams
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Assist in implementing and managing cloud infrastructures utilizing Linux-based tools and technologies.
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Support the deployment of Gen AI solutions within cloud environments, ensuring alignment with client requirements and business objectives.
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Monitor and manage project budgets, ensuring that resources are allocated effectively.
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Identify and manage resources to meet project requirements & timelines.
Project Status Communication:
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Communicate effectively with clients to understand their needs and provide timely updates on service delivery status.
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Communicate progress, risks, and updates to stakeholders and management
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Assist in addressing client concerns and resolving service-related issues promptly.
Process Improvement:
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Participate in identifying areas for service delivery optimization and contribute to the development of improvement strategies.
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Support the implementation of best practices in service delivery to enhance efficiency and client satisfaction.
Collaboration:
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Work closely with internal teams, including engineering and operations, to ensure coordinated and effective service delivery.
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Participate in team meetings and contribute to knowledge-sharing initiatives.
Documentation:
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Ensure proper documentation of every aspect of Project
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Handover to Operations team with all necessary documents
Required Skills and Qualifications:
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Bachelor’s degree in Computer Science, Engineering, or a related field.
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12+ years of experience in service delivery management within the cloud infrastructure industry, with a focus on Linux-based tools and technologies.
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Basic understanding of Generative AI solutions and cloud integration.
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Strong understanding of cloud platforms, virtualization, networking, storage, and DevOps practices.
· Familiarity with AI/ML infrastructure (GPU provisioning, distributed training environments, containerization).
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Good communication and interpersonal skills, with the ability to engage effectively with clients and team members.
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Willingness to learn and adapt to new technologies and processes.
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Experience with project management tools (MS Project, Jira etc.)
Preferred Qualifications:
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Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud orchestration tools such as Kubernetes and Terraform.
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Experience with AI/ML deployment in cloud environments.
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Knowledge of MLOps tools and platforms (Kubeflow, MLflow, Airflow, etc.)
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PMP, PRINCE2 Certification
Team Culture and Inclusion
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Work in a team-oriented, high-impact, and fast-paced environment
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Be part of a culture that values ownership, innovation, and continuous learning
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Thrive in an inclusive workplace where diverse ideas and perspectives are encouraged
Love what this role has to offer?
Discover the world of Neysa: Website:
https://neysa.ai/
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📌 Project Manager - Service Delivery - Noida
🏢 Neysa
📍 Noida