Key Responsibilities

1.

Survey

Planning &

- Execution

- Plan, organize, and supervise day-to-day survey field activities.

- Allocate survey targets, assignments, and project deliverables.

- Monitor project progress and ensure completion within agreed timelines.

- Coordinate manpower, suppliers, logistics, and operational requirements.

- Identify risks and implement corrective actions to ensure successful project execution.

2. Data Quality &

- Compliance

- Ensure adherence to approved questionnaires, SOPs, sampling plans, and survey protocols.

- Conduct regular quality audits, field checks, and validation reviews.

- Identify and prevent duplicate, incomplete, inconsistent, or fraudulent responses.

- Coordinate with data processing teams to resolve quality concerns.

- Maintain project documentation and compliance records.

3. Client &

- Stakeholder Management

- Act as a primary point of contact for clients and internal stakeholders.

- Provide regular project updates, status reports, and escalation management.

- Coordinate with Project Managers, vendors, and field teams to ensure smooth delivery.

- Support client reviews, project audits, and business presentations.

4. Vendor &

- Supplier Management

- Coordinate with sample providers, panel vendors, and research partners.

- Manage feasibility assessments and project allocations.

- Monitor vendor performance and ensure timely delivery of quotas and fieldwork targets.

- Ensure adherence to project quality standards and timelines.

5. Reporting &

- MIS

- Prepare daily, weekly, and monthly project reports.

- Track and report:Surveys completed

- Target vs. achievement

- Team productivity

- Data quality metrics

- Rejection/error rates

- Field expenses

- Vendor performance

- Resource utilization





- Maintain accurate project records and dashboards.

6.

Survey

Platforms &

- Tools

- Utilize survey platforms such as Qualtrics, Decipher, and similar tools.

- Implement redirects, survey launches, quota management, and fieldwork tracking.

- Troubleshoot survey-related issues and coordinate with technical teams when required.

- Support adoption of survey technology and operational best practices.

Key Competencies

Technical Competencies

- Robust understanding of CAWI, CATI, CAPI, and online survey methodologies

.

- Experience with Qualtrics, Decipher, and other survey platforms

.

- Knowledge of sampling methodologies and field quality-control processes.

- Proficiency in Microsoft Excel and Google Sheets.

- Strong reporting and analytical capabilities.

Behavioral Competencies

- Client servicing and stakeholder management.

- Project management and excellence.

- Team leadership and collaboration.

- Problem-solving and decision-making.

- Excellent verbal and written communication.

- Attention to detail and quality orientation.

- Ability to perform under tight deadlines and changing priorities.

Qualifications

- Graduate degree in any discipline.

- 3-7 years of relevant experience in:Market Research

- Online Survey Operations

- Survey Project Management

- Fieldwork Management

- Client Servicing

- Experience with online research platforms is highly preferred.

- Knowledge of AI capabilities and practical business applications is a plus.

Working Requirements

- Comfortable working in a hybrid environment from Gurugram or Pune.

- Ability to support global projects and flexible working hours as required.

- Willingness to work during weekends or critical business periods when necessary.

- Ability to manage multiple concurrent projects and stakeholders.

📌 Project Manager – Primary Research (Gurugram)
🏢 Acuity Knowledge Partners
📍 Gurugram