Job highlights

- 10+ years of SAP CRM experience,including Service Management.
- Deep understanding of One Order Framework and Customer Management in S / 4HANA. Strong integration experience with SD,FI,and MM.
- Minimum 2+ full-cycle implementations in S / 4HANA Service CRM. .

Job Title: Principal CRM Consultant - SAP S/4HANA Service Management Work Hours: 5:00 PM to 2:00 AM IST

Open Positions: 2-3

Location: Remote

Start Date: Immediate

We are actively seeking experienced Principal-level SAP CRM Consultants with deep expertise in S/4HANA Service Management. The ideal candidate will have hands-on experience in configuring and delivering service processes in S/4HANA, with a strong understanding of customer service operations, service orders, contracts, and integration with SD and FI modules.

Key Responsibilities:

- Lead the design and implementation of Service CRM solutions in S/4HANA
- Configure and support service request, service order, and service contract management
- Work with business stakeholders to gather and refine requirements
- Integrate Service CRM with SD, FI,



and Logistics modules
- Provide expertise in Installed Base and Warranty Management
- Guide testing, user training, and cutover activities
- Collaborate with offshore and onsite teams across project lifecycle

Must-Have Skills:

- 10+ years of SAP CRM experience, including Service Management
- Minimum 2+ full-cycle implementations in S/4HANA Service CRM
- Deep understanding of One Order Framework and Customer Management in S/4HANA
- Robust integration experience with SD, FI, and MM
- Experience with Fiori apps for service processing (preferred)

Soft Skills:

- Robust communication and client-facing skills
- Ability to lead workshops and guide junior consultants
- Self-driven and accountable

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Principal CRM Consultant - SAP S/4HANA Service Management (Kavaratti)
🏢 Global Business Ser. 4u
📍 Kavaratti