04 Nov
|
Atiya Healthcare
|
Patna
04 Nov
Atiya Healthcare
Patna
– Patient Care Executive (PCE)
Company: Atiya Healthcare Pvt. Ltd.
Locations: Jaipur & Patna
Experience: 1–2 Years
Department: Clinic Operations / Patient Care
Job Summary
We are looking for a dedicated and customer-oriented Patient Care Executive (PCE) to manage patient interactions, provide excellent customer service, and ensure smooth coordination of clinic operations.
Key Responsibilities
- Handle patient queries, walk-ins, and appointments.
- Assist patients with registration and consultation processes.
- Coordinate with doctors, therapists, and clinic staff.
- Maintain patient records and daily follow-up reports.
- Explain treatment packages and services to patients.
- Follow up with patients for appointments and treatment continuity.
- Ensure patient satisfaction and a positive clinic experience.
- Support clinic sales and achieve assigned targets.
- Handle patient feedback and resolve basic complaints.
Required Skills
- Good communication and interpersonal skills.
- Patient handling and customer relationship management.
- Basic computer knowledge and MS Excel.
- Good coordination and follow-up skills.
- Sales and counselling skills.
- Ability to work in a healthcare or clinic setting.
Eligibility Criteria
- Minimum 1–2 years of experience in Patient Care, Front Office, Healthcare, Clinic Operations, or Customer Service.
- Healthcare, hospital, Ayurveda, or clinic experience preferred.
- Graduate preferred.
- Immediate joiners preferred.
Interested candidates can share their updated resumes. Contact Hr Nancy at (phone hidden)
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Patient Care Executive (Patna)
🏢 Atiya Healthcare
📍 Patna