- Achieve monthly petrol and diesel sales targets.
- Increase sales through customer engagement and local marketing.
- Develop relationships with industries, transporters and construction companies.
- Generate new bulk diesel delivery business.
- Promote Power Petrol and lubricant sales.
- Monitor competitors and identify new business opportunities.
B. Staff Management & Leadership
- Recruit, train and supervise outlet staff.
- Manage duty schedules, attendance and punctuality.
- Ensure uniforms, discipline and grooming standards.
- Conduct staff meetings and performance reviews.
- Motivate employees to achieve targets.
C. Daily Outlet Operations
- Supervise daily petrol pump operations.
- Monitor fuel stock, sales and stock reconciliation.
- Verify cash, UPI, card and HP Pay transactions.
- Ensure proper shift handovers and daily reporting.
- Coordinate with HPCL officials.
D. Customer Service
- Ensure skilled and prompt customer service.
- Handle customer complaints.
- Maintain cleanliness and hygiene.
- Improve Google ratings and customer satisfaction.
- Promote digital payments and customer loyalty.
E.
Safety & Compliance
- Follow HPCL operating procedures and safety regulations.
- Ensure fire safety and emergency preparedness.
- Monitor safe tanker unloading procedures.
- Maintain statutory records and licences.
- Prevent fuel pilferage, leakage and operational losses.
F. Financial & Administrative Control
- Monitor daily collections and cash balances.
- Control operational expenses and stock losses.
- Monitor credit sales and outstanding payments.
- Ensure credit sales have management approval.
- Submit daily and monthly performance reports.
- Focus on overall outlet profitability.
Preferred candidate profile
- Graduation preferred.
- 5-10 years of store/retail outlet management experience.
- Good knowledge of stock management and accounts.
- Experience in managing 10-15 employees or a similar team.
- Strong communication and leadership skills.
- Ability to develop corporate customers and diesel delivery business.
- Basic computer and Excel knowledge.
- Willingness to take ownership of sales targets.
Perks and benefits monthly salary plus a performance-linked incentive.