- Routine Collections processing and customer-account follow-up under documented procedures. • Execute assigned collection activities for Retail SMB, Education and AppleCare customer portfolios in line with approved dunning and escalation procedures. • Review account ageing and open-item information; send due-date reminders, past-due notifications and payment follow-ups through approved channels. • Record customer interactions, payment status, commitments and follow-up dates accurately in Apple-designated systems. • Support payment confirmation, invoice or statement requests, refund-backup collection and routine account-maintenance activities. • Identify missing information or exceptions and route cases to the appropriate senior analyst, process specialist or Apple-retained owner. • Complete assigned work within agreed response,



accuracy and escalation timelines and maintain complete supporting documentation. • Follow Apple Finance policies, data-security requirements, customer-interaction standards and documented operating procedures. • Participate in daily huddles, knowledge refreshers and basic process-improvement activities. • Transaction execution; data accuracy; timely follow-up; complete case notes; prompt escalation of exceptions.

Looking for immediate joiners for Oder to Cash It is 6 month contract base experience 1 to 3 years 2-3LPA

It is Face to Face interview,Bangalore, Electronic City interested candidates can apply to this email [email protected]

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[email protected]

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📌 Order To Cash Analyst (Bengaluru)
🏢 Crown Solutions India
📍 Bengaluru