Responsibilities

- Manage daily business operations and ensure smooth workflows.

- Develop and improve operational processes, policies, and SOPs.

- Coordinate with teams to ensure timely project execution.

- Monitor performance, identify bottlenecks, and implement improvements.

- Track KPIs and team productivity.

- Manage resource allocation, task distribution, and workflow planning.

- Identify opportunities for automation and cost optimization.

- Prepare operational reports and performance dashboards.

- Handle escalations and resolve operational issues.

- Lead and support team members to improve productivity.

- Ensure compliance with company policies and quality standards.

Requirements

- Experience in Business Operations or Operations Management.

- Experience in team management and cross-functional coordination.

- Strong knowledge of process improvement, workflow management, and KPI tracking.

- Proficiency in MS Excel, Google Sheets, and project management tools.

- Solid analytical, problem-solving, and decision-making skills.

- Good communication, leadership, and stakeholder management skills.

- Ability to work independently in a remote environment.

📌 Operations Lead (Bengaluru)
🏢 Talentstream
📍 Bengaluru