Role & Responsibilities

- Manage product listings across online sales platforms, ensuring accurate product descriptions, pricing, images and inventory details.

- Handle incoming customer enquiries through WhatsApp and other digital communication channels.

- Respond to customer queries, share product catalogues and provide relevant product information.

- Connect with potential customers and follow up with leads to generate sales and drive conversions.

- Understand product availability, stock movement and inventory levels to ensure smooth order processing.

- Coordinate with the internal sales and inventory teams for order updates and stock-related queries.

- Maintain customer records, track enquiries and regularly follow up on pending leads.

- Assist in managing day-to-day online sales operations and improving the overall customer experience.

Preferred Candidate Profile

- Graduate in any discipline.

- 02 years of experience in online sales,



e-commerce or customer handling. Freshers with the right attitude can also apply.

- Good verbal and written communication skills.

- Comfortable handling WhatsApp enquiries and communicating with customers.

- Basic understanding of MS Excel, Google Sheets and online platforms.

- Ability to understand products, manage multiple enquiries and convert potential leads into customers.

- Organised, proactive and detail-oriented, with a solid interest in sales and e-commerce.

Perks and Benefits

- Opportunity to work in a growing fashion and e-commerce business.

- Hands-on exposure to online sales, product management and e-commerce operations.

- Learning and growth opportunities.

- Friendly and collaborative work environment.

📌 Online Sales Executive (Barabazar)
🏢 Suman Fashions
📍 Barabazar