Job highlights

- Experience in Microsoft Dynamics 365 CRM testing including Sales, Customer Service, Marketing, Field Service, and Power Platform
- Lead and manage Dynamics 365 testing across projects, define test strategies, validate customizations, coordinate teams, manage defects, and drive automation improvements

Roles ResponsibilitiesLead and manage Dynamics 365 testing engagements across multiple projects. Define overall test strategy, test plans, test scenarios, and quality assurance processes.

Review business requirements, functional specifications, and user stories.

Lead Functional Testing, System Testing, Integration Testing, Regression Testing, UAT, and End-to-End Testing.

Validate Dynamics 365 customizations, configurations, workflows, business rules, and security roles.

Coordinate testing activities across onshore and offshore teams.

Manage defect lifecycle, conduct defect triage meetings, and track closure.

Ensure test coverage for Dynamics 365 integrations with enterprise applications.





Prepare test status reports, risk assessments, and quality metrics for stakeholders.

Drive automation and testing process improvements.

Required Skills

Microsoft Dynamics 365 Testing

Robust experience in Microsoft Dynamics 365 CRM / Customer Engagement (CE) testing.

Experience testing

Dynamics 365 Sales

Dynamics 365 Customer Service

Dynamics 365 Marketing

Dynamics 365 Field Service

Power Platform applications

Strong understanding of

Entities and Relationships

Business Rules

Workflows

Plugins

Security Roles

Forms and Views

Power Automate Flows

Technical Requirement- Primary skills:Technology->Package Testing->MS Dynamics Testing

Educational RequirementMCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech

Preferred SkillsTechnology->Package Testing->MS Dynamics Testing

Service LineInfosys Quality Engineering

📌 MSD Test lead (Bengaluru)
🏢 Infosys
📍 Bengaluru