About GeM

Government eMarketplace (GeM) is a unified digital platform that facilitates end-to-end procurement of goods and services by various government departments, organizations, and public sector undertakings (PSUs). Our Honourable Prime Ministers concerted efforts to harness the power of digital platforms to achieve Minimum Government, Maximum Governance led to the genesis of GeM in 2016.

GeM provides a paperless, cashless and contactless ecosystem for government buyers to directly purchase products and services from pan-India sellers and service providers through an online platform. GeM covers the entire gamut of procurement process, right from vendor registration and item selection by buyers to receipt of goods and facilitation of timely payments. GeM has envisioned to utilise the agility and speed that come along with a digital platform created with a strategic intent to reinvigorate public procurement systems and bring about a lasting change for the underserved as well as the nation.

Built on the pillars of Efficiency, Transparency and Inclusivity, GeM has emerged as a digital tool in nations interest, aimed at catalyzing excellence in public procurement. To know more about us, please visit- https://gem.gov.in/

You may also follow us on social media platforms like Twitter, LinkedIn, Koo App, YouTube, Facebook

GeM invites applications from eligible candidates for recruitment to the following position(s) on Contractual Basis:

This is a contractual engagement under the Project Management Unit (PMU) for an initial period of 5 years, extendable based on performance and organizational requirements.

Eligible applicants can apply by submitting their applications by email at [email protected] including CV by 08-Nov-26.

GeM selection committee reserves the right to relax or extend the eligibility criteria and educational qualifications. The crucial date for determining eligibility will be the last date of receipt of applications. No applications shall be entertained under any circumstances after the stipulated date.

Incomplete applications without application form shall not be considered. GeM reserves the right to shortlist candidates for interview. Applicants should note that mere fulfilment of minimum eligibility criteria may not ensure consideration for short listing for interview.

GeM will not entertain any correspondence on this subject and decisions of GeM will be final in all matters.

JOB DESCRIPTION





Designation - Manager (Buyer Management- MoD and MHA)

Level - E-3

Job Location - New Delhi

Type Of Employment - Contractual under Project management unit (PMU) of GeM.

Job Specification

Role and Responsibility

A. Buyer Management- MoD and MHA

- Act as the SPoC for Defence and MHA organisations and their Buyer/Consignee ecosystem.
- Facilitate onboarding, capacity building and effective GeM utilisation.
- Monitor Defence and MHA procurement trends, performance and GeM adoption.
- Identify systemic issues and coordinate resolution with relevant GeM verticals.

B. Procurement & Policy Advisory

- Examine procurement cases with reference to GFR, GeM GTC, DoE Manuals, DPM and applicable Government rules.
- Advise on appropriate procurement modes, including Category, Bid, RA, Custom Bid/BOQ, PAC/STE/LTE and other applicable modes.
- Identify policy gaps and recommend Defence-specific clarifications/improvements.

C. Integration & Stakeholder Management

- Coordinate with MoD and MHA organisations.
- Engage with senior officials on strategic procurement and GeM adoption.
- Prepare briefs, presentations, notes, ATRs and leadership inputs.

D. Procurement Case Examination

- Examine complex cases involving technical/financial evaluation, RA/L1, MSE/MII, PAC/STE/LTE, Custom Bid/BOQ, post-bid changes, price matching, quantity distribution, contract amendments/cancellation and EPBG/performance security.
- Assess cases from procurement, GeM functionality, audit and compliance perspectives.
- Provide clear, documented and defensible recommendations.

E. Monitoring & Performance Management

- Monitor Defence and MHA GMV, orders, buyer participation, savings and other KPIs.
- Track organisation/Ministry-wise performance against targets.
- Analyse trends, identify gaps and recommend corrective action.
- Prepare dashboards, MIS and leadership briefs.
- Monitor high-value and strategically important procurements.

F. Policy, Process & System Improvement





- Identify recurring Defence and MHA procurement issues and recommend process/system improvements.
- Coordinate with Product, Technology, Policy, Category, Legal and other verticals.
- Support validation and implementation of Defence-relevant GeM functionalities.
- Consolidate and provide structured feedback from Defence and MHA users.

G. Capacity Building & Outreach

- Conduct buyer workshops, training programmes, buyer meets and awareness sessions.
- Develop advisories, FAQs, guidance notes and presentations.
- Promote efficient and compliant use of GeM procurement modes.
- Support Defence-specific campaigns and senior-level engagements.

H. Issue Resolution & Escalation

- Act as an escalation point for critical Defence and MHA buyer issues.
- Ensure timely resolution of cross-functional issues.
- Maintain records of major issues, decisions and resolutions.
- Escalate systemic/policy matters with clear recommendations.

Key Shared Accountabilities

- Coordinate with tech and customer experience teams to understand and communicate MoD and MHA buyer needs effectively and strengthen value proposition for MoD and MHA buyer account - integrated payment systems, value added services etc.

Experience Requirements

Essential

- Minimum 11 years of experience in business development or key account management or similar role.

Preferable

- Strong understanding of Government procurement processes.
- Knowledge of GFR, DoE procurement guidelines and GeM procurement framework.
- Ability to analyse procurement cases and provide practical solutions.

Education Requirements

Essential

- Graduate Degree in any discipline from a recognized University

Desirable:

- Post Graduate degree in any discipline from a recognized university

Required Skills

- Strong people and relationship management and leadership skills
- Capability to work in a fast-paced high growth workplace.
- Result oriented with high bias for action and sharp business acumen.
- Empathetic, positive attitude with a desire to help clients progress towards their goals.
- Ability to influence decision making for win-win results.
- High on ownership and self-motivation.
- Knowledge of MS Office (PowerPoint and Excel)
- Ability to perform data analytics and generate reports using BI Tool.
- Proficient in handling confidential and restricted communications
- Analyze tenders and prepare detailed reports.
- Strong verbal and written communication skills.

📌 Manager (Buyer Management- MoD and MHA) (New Delhi)
🏢 Government e Marketplace
📍 New Delhi