What You Can Expect:

Key Responsibilities

- Manage day-to-day Air Freight operations, covering both Air Export and Air Import.

- Lead and supervise the Air Freight team to ensure smooth and timely execution of shipments.

- Drive revenue, shipment volumes, customer retention, and business growth.

- Develop and maintain robust relationships with customers, airlines, overseas agents, and other stakeholders.

- Identify new business opportunities and support the Sales team in customer acquisition.

- Ensure competitive pricing, cost control, and healthy margins.

- Resolve customer and operational escalations effectively and ensure timely closure.

What You Bring:

Key Requirements

- 8–12 years of relevant experience in Air Freight/Freight Forwarding.

- Strong hands-on experience in Air Export and Air Import.

- Proven experience in managing Air Freight operations and teams.

- Good understanding of Air Freight pricing, documentation, processes, and customer requirements.

- Strong commercial and business development orientation.

📌 Manager - Air Freight (Gurugram)
🏢 Rhenus
📍 Gurugram