Position: US Operations Manager

Location: Hyderabad

Key Responsibilities:

Compliance &

Certification Management

- Own the compliance calendar for SOC 2 (Type I/II), HIPAA, and other frameworks (ISO 27001, GDPR, etc., as applicable).

- Maintain Databricks partner requirements, including certified-skilled counts, competencies and renewals, and other client or vendor certifications.

- Coordinate with external auditors and assessors: scope definition, evidence requests, walkthroughs, and closure of audit findings.

- Maintain policies and procedures (information security, access control, incident response, business continuity, data retention, vendor risk, BAAs).

- Run internal audits, risk assessments and gap analyses; track remediation to closure.

- Support leadership with operational reporting, forecasting and risk visibility.

Contracts &

- Business Paperwork

- Manage the full contract lifecycle: drafting coordination, review, negotiation support, signature, storage and renewal tracking.

- Handle client and vendor agreements, including MSAs, NDAs, SOWs, Purchase Orders (POs), amendments and change orders.

- Maintain Certificates of Insurance (COI), including requests from clients, renewals with insurance providers, and additional-insured endorsements.

- Support onboarding paperwork for clients and vendors: W-9s, vendor registration forms, supplier portals, and compliance attestations.

- Track contract expiry, PO balances, SOW milestones and invoicing alignment with Finance.

- Maintain a centralized, audit-ready contract repository and coordinate with Legal on non-standard terms.

US Immigration Compliance (H1B / L1 / OPT)

- Manage compliance for H1B, L1 and OPT/STEM OPT employees,



including filings, extensions, amendments, transfers and renewals, in coordination with immigration counsel.

- Maintain Public Access Files (PAFs), LCA postings and required wage documentation, maintain audit-ready immigration files.

- Prepare and track client letters, vendor letters, end-client documentation and itineraries for H1B/L1 petitions and extensions.

- Track visa, I-94, I-797, EAD and I-983 expiry dates, and start renewals early to avoid lapses in work authorization.

- Ensure STEM OPT reporting obligations (I-983 evaluations, SEVIS updates) are met.

- Ensure worksite, job duties and wage requirements match approved petitions, and flag compliance risks for amendments.

- Prepare for DOL, USCIS and Fraud Detection (FDNS) site visits and inspections.

Security &

- Privacy Operations Support

- Work with IT/security teams on access reviews, endpoint and device compliance, and vulnerability management follow-up.

- Ensure HIPAA safeguards (administrative, technical, physical) are followed, including PHI handling and breach-response readiness.

Client &

- Stakeholder Management

- Respond to client security questionnaires, RFP compliance sections and due-diligence requests.

- Provide certificates, audit reports and attestations to clients under NDA.





- Act as the point of contact for client audits and contractual compliance requirements.

Renewals &

- Continuous Improvement

- Track expiry dates for certifications, contracts, insurance and work authorizations in a single compliance calendar.

- Keep controls current as the business, tools and regulations change.

- Report compliance status, risks and upcoming deadlines to leadership regularly.

Required Skills &

- Qualifications:

- Bachelors degree in Business, IT, or a related field; 610 years in operations, with 3+ years in compliance, contracts or audit coordination.

- Add-on experience in US immigration compliance (H1B, L1, OPT/STEM OPT), including LCA, PAF, I-9 and petition support.

- Working knowledge of SOC 2 Trust Services Criteria, HIPAA Privacy/Security Rules and ISO 27001.

- Strong understanding of MSAs, NDAs, SOWs, POs and COIs, with good attention to contract terms such as liability, indemnity, insurance and IP clauses.

- Familiarity with the Databricks partner ecosystem and its certification/competency requirements.

- Strong project management, documentation and stakeholder communication skills.

- Preferred certifications: CISA, CISM, ISO 27001 Lead Implementer/Auditor, CIPP, PMP, or a contract management certification.

Key Performance Indicators

- Zero lapses in certification validity, insurance coverage and work authorization

- On-time renewals of certifications, COIs, contracts and visa extensions

- Clean audit outcomes (minimal or no major findings)

- Turnaround time on contract execution and client security questionnaires

- Operational efficiency and SLA adherence

📌 Looking For Contract & immigration Manager:: Min. 10 Yrs Exp. required (Hyderabad)
🏢 Synergy Technologies
📍 Hyderabad