1. SOP Compliance & Operations

- Develop and implement standardised housekeeping SOPs across BPMS sites.
- Oversee daily operations through Estate Managers, Site Heads and Supervisors.
- Ensure consistent cleanliness, hygiene and service standards across sites.

2. Audits, Quality Control & Training

- Conduct regular site inspections and audits to ensure SOP compliance.
- Ensure staff discipline, grooming, uniform compliance and skilled conduct.
- Monitor equipment maintenance and organise training on SOPs, safety and equipment handling.

3. Vendor & Contractor Management

- Manage housekeeping vendors and contractors and conduct periodic performance reviews.
- Resolve service gaps and ensure timely closure of complaints and corrective actions.
- Evaluate requirements for equipment, consumables and furnishings.

4. Budgeting,



Inventory & Cost Control

- Manage housekeeping budgets, manpower costs and operational expenses.
- Monitor inventory and ensure the availability of supplies and equipment.
- Drive cost optimisation and operational efficiency.

5. Reporting & Service Enhancement

- Prepare MMR, QBR, audit reports and management MIS.
- Track service performance, complaints and improvement initiatives.
- Drive process improvements and plan quarterly beautification, festival and event arrangements.

Candidates from Hospitality background are preferred. Interested candidates can share resume on [email protected]

📌 Lead Housekeeping (Faridabad)
🏢 BPTP
📍 Faridabad