Kotak Mahindra Bank | Inbound Officer - Kotak 811 (Mumbai)

Kotak Mahindra Bank | Inbound Officer - Kotak 811 (Mumbai)

04 Nov
|
Credicus Business Services
|
Mumbai

04 Nov

Credicus Business Services

Mumbai

Inbound Officer Kotak 811

Company: Kotak Mahindra Bank (On-Roll)

Location: Thane West

Key Responsibilities:

- Handle inbound customer calls professionally.
- Resolve banking-related customer queries.
- Provide 75% customer service and 25% cross-selling.
- Maintain call quality and handle 100-150 calls daily.
- Achieve individual and team targets.

Eligibility Criteria:

- Graduate mandatory.
- Minimum sales experience required (Freshers not eligible).
- Age: 18-30 years.
- Excellent English communication skills.
- Employment gap not more than 6 months.

Salary: 3.7LPA + Incentives up to 5,000/month. Working Hours: 9-hour rotational shift (between 8 AM and 8 PM).

Employment Type: Full time | On-Roll

Interested candidates can apply now!

For interview scheduling, contact HR Dipti via Call or WhatsApp at (phone hidden).

📌 Kotak Mahindra Bank | Inbound Officer - Kotak 811 (Mumbai)
🏢 Credicus Business Services
📍 Mumbai

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