Role: ITOF Portfolio Analyst

Contract duration: 6 - 12 months contract with possible extension

Experience: 10 Years

Location: Bellandur, Bangalore

Working Hours: 1:30 PM – 10:30 PM / 8:00 AM – 5:00 PM

Interview Process: 2 Interviews

Work Schedule: Monday – Work From Home (WFH); Tuesday to Friday – Work From Office (WFO)

Job Summary The IT Operations & Foundation (ITOF) Portfolio Analyst will support one or more ITOF product lines/subdepartments, including Cloud & HPC, Digital Platform Operations, Network, Operational Technology, SMAPE, Workforce Enablement, IT Asset Operations, or Cyber.

The analyst will work under the direction of the ITOF Portfolio Manager and collaborate closely with the ITOF portfolio analyst team to ensure consistent portfolio management practices.

Working alongside the Release Train Engineer (RTE), the analyst will handle EPMO and portfolio-related activities, including portfolio data management, governance reporting, Azure DevOps (ADO) hygiene, and Strategic Portfolio Review (SPR) preparation, allowing RTEs to focus on flow, ceremonies, and coaching.

The primary objective is to maintain accurate, current, and decision-ready ITOF portfolio data in Azure DevOps.

Key Responsibilities

1. Portfolio Data Quality & ADO Hygiene

- Conduct recurring data quality reviews and resolve issues related to epic/feature dates, states, ownership, and duplicates.
- Maintain data quality scorecards and track improvement trends over time.
- Ensure in-scope epics comply with ITOF ADO standards, targeting more than 90% epic and feature data hygiene.
- Administer portfolio tools and align process governance with EPMO, including ADO and Portfolio Hub hygiene, taxonomy, and standards.
- Identify and support the resolution of data inconsistencies across systems.

2. Portfolio Planning, Governance & Intake





- Support portfolio planning, quarterly Strategic Portfolio Review (SPR) preparation, and annual Business Plan (BP) initiative inputs.
- Manage intake and demand triage for Portfolio Hub and epic-level entries, routing requests to the appropriate product lines.
- Support prioritization discussions through data analysis.
- Communicate and implement EPMO requests across product lines.

3. Analytics, Dashboards & Reporting

- Define dashboard requirements and maintain and automate portfolio dashboards and reports using ADO dashboards and Power BI, where applicable.
- Prepare reporting materials for bi-monthly CIO PMO deep dives and quarterly SPR.
- Provide ad-hoc analysis and leadership-ready insights on portfolio health, throughput, risks, and trends.

4. Stakeholder Engagement & Change Management

- Work closely with RTEs as the primary stakeholders for respective product lines.
- Act as a liaison to Epic Owners through regular sync-ups and escalation processes.
- Communicate changes in portfolio processes and standards to RTEs and Epic Owners.
- Support communities of practice and office hours for portfolio tooling and reporting.
- Participate in product line and RTE forums to understand business domains, boards, and epics.
- For APAC-based analysts, act as an Asia-Pacific liaison, building relationships with regional RTEs and communicating operational needs to North American leadership.





Required Qualifications & Skills

Mandatory Skills

- Azure DevOps (ADO): Minimum 3+ years of recent, hands-on experience with Azure DevOps, including Boards, work item hierarchy (Epics, Features, and Stories), queries, area paths, iteration paths, and portfolio-level data hygiene.

- Communication Skills: Strong verbal and written English communication skills, with the ability to interact confidently with US-based and global stakeholders, lead portfolio discussions, identify challenges and dependencies, and present complex data as clear insights.

- Data Management & Data Quality: Experience validating, reconciling, and cleaning data across multiple platforms, including Azure DevOps and spreadsheets.

- Relevant Experience: 7–10 years of experience in relevant roles such as Scrum Master, Release Train Engineer (RTE), Product Owner, Agile Program Manager, Portfolio Management, PMO Reporting, or Data Analytics.

- Independent Working: Ability to work independently with minimal supervision in a globally distributed team, including across time zones and early-morning US overlap.

Preferred Qualifications

- Experience in portfolio-level governance, preferably supporting IT portfolios valued at $50M or more.
- Hands-on Power BI skills, including data modelling, measures, dashboards, and executive reporting.
- Experience with Power Automate for workflow and reporting automation.
- Bachelor’s degree in business administration, Finance, Information Technology, Data Analytics, or a related field.
- SAFe certifications such as SAFe Lean Portfolio Management (LPM), SAFe RTE, Scrum Master, Secure Agilist, or PMP.
- Experience with performance measurement frameworks and executive reporting.
- Familiarity with SAFe PI Planning cycles.

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