Experience Required: 5+ years

Location: Remote

Role Overview:

We are seeking a highly skilled IT Operations Lead having strong hands-on experience in IT infrastructure, cloud platforms, device management, network security, and enterprise support operations.

Key Responsibilities:

- Manage and administer Intune and Jamf for device onboarding, compliance, and configurations

- Troubleshoot and resolve VPN configuration issues and general network security concerns

- Provide hands-on support for Azure cloud infrastructure, including VM management, access control, and resource monitoring

- Oversee software license allocation, renewal, and compliance across the organization

- Manage day-to-day IT operations including hardware, software, network, and system-level issues

- Perform system upgrades, patching, and routine maintenance to ensure reliability and security

- Set up and maintain IT infrastructure including laptops, endpoints, servers, and network devices

- Ensure proper documentation of systems, configurations, SOPs, and troubleshooting steps





- Coordinate with global teams and provide timely incident resolution

- Monitor system performance, availability, and security alerts, escalating as required

- Support employee onboarding/offboarding from an IT perspective

- Assist leadership with planning and implementing IT infrastructure strategies

- Maintain adherence to IT security policies, compliance standards, and best practices

Required Skills:

- 5+ years of experience in System Administration, IT Operations, or IT Infrastructure

- Robust knowledge of Intune and/or Jamf MDM solutions

- Hands-on experience with Azure cloud services

- Solid understanding of VPNs, networking fundamentals, and security protocols

- Experience managing licenses and enterprise IT assets

- Ability to independently troubleshoot hardware, software, network, and system issues

- Strong communication and coordination skills

- Willingness to work in 247 support operations

📌 IT Operations Lead (Bengaluru)
🏢 BetaTest Solutions
📍 Bengaluru