- Rapidly establish a good working relationship with customers and other professionals,such as Vendor Management . Keeping track of technological advancements and trends in IT support. .
- Provide technical assistance with computer hardware and software
- Resolving logged errors in a timely manner.
- Training end-users on hardware functionality and software programs.
- Perform hardware and software installations, configurations and updates as needed
- Create and maintain tips and tricks solutions for online database and web site
- Provide introductory on-line & classroom training for company products
- Resolve technical issues in a timely manner using available resources within the company
- Keep computer systems running smoothly and ensure users get the maximum benefit from them
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Prioritise and manage many open cases at one time
- Rapidly establish a valuable working relationship with customers and other professionals, such as Vendor Management
- Keeping track of technological advancements and trends in IT support.
📌 IT Executive (Mumbai)
🏢 Agarwal Packers and Movers (APML)
📍 Mumbai
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