Job highlights

- Qualifications: . Strong technical skills and experience with desktop hardware,software,and operating systems

- Good organizational skills and attention to detail

- Prior experience in a desktop support role is desirable

A desktop support role involves providing technical assistance and support to users for their desktop computers, laptops, and associated peripherals.

Key responsibilities include

- Installing, configuring, and maintaining desktop computers, laptops, and related hardware.

- Troubleshooting hardware and software issues and resolving problems.

- Responding to user inquiries and providing technical support via phone, email, or in-person.

- Installing, configuring, and upgrading operating systems and software.

- Managing and monitoring the performance of desktop systems and ensuring their optimal functioning.

- Performing hardware and software upgrades, as well as security patches.





- Documenting hardware and software configurations, maintenance procedures, and user guides.

- Collaborating with other IT teams to resolve complex technical issues and support projects.

- Maintaining inventory of hardware and software assets.

- Staying up-to-date with the latest technology developments and industry standards.

Qualifications

- Solid technical skills and experience with desktop hardware, software, and operating systems.

- Excellent problem-solving and analytical abilities.

- Excellent written and verbal communication skills.

- Ability to prioritize tasks and work under pressure.

- Good organizational skills and attention to detail.

- Knowledge of industry standards and best practices.

- Prior experience in a desktop support role is desirable

📌 IT Desktop Support Professional (Pune)
🏢 Squareline Solutions
📍 Pune