04 Nov
|
TransOrg
|
Gurugram
Location: Gurgaon, Haryana
Experience: 3 to 5 years
Employment: Full time
About TransOrg
TransOrg Analytics provides Data Science, Data Engineering and Generative AI solutions to enterprise clients across
India and international markets.
Role Overview
We are seeking a hands-on IT Administrator to manage internal IT operations, endpoint and access security, employee support, and IT documentation. The role will also coordinate security controls and audit readiness for client-facing project teams, working with project leads and client IT/security stakeholders.
Key Responsibilities
- IT Operations & User Support: Administer Windows laptops/desktops, user accounts, email and business applications; resolve hardware, software, network and access issues; manage employee onboarding and offboarding.
- Identity, Endpoint & Network Security: Implement and monitor approved access permissions, MFA, endpoint protection, encryption and patching; conduct access reviews and track exceptions. Troubleshoot LAN/Wi-Fi and VPN connectivity.
- Client Project IT Security: Maintain visibility of IT/security compliance for teams supporting client engagements,
including client-issued devices, approved connectivity, account access and project-specific controls; coordinate corrective actions with project owners and client IT teams.
- Client & Internal Audits: Serve as the IT operations coordinator for client-specific security assessments and internal audits; maintain evidence of applicable controls, respond to IT/security questionnaires, track observations and follow through on closure.
- IT Knowledge Repository: Own and periodically update IT SOPs, runbooks, configuration records, troubleshooting guides, asset and access registers, vendor/escalation contacts and audit-evidence records.
Project-delivery knowledge remains with project teams.
- Assets, Vendors & Continuity: Maintain device and license inventories; track renewals, warranties, IT tickets and vendor requests; coordinate backup checks, incident escalation and preventive maintenance.
Required Skills & Qualifications
- 35 years of hands-on experience in IT administration, system administration or IT operations; ability to work independently.
- Working knowledge of Windows administration, Microsoft 365/Entra ID or comparable enterprise user-
management tools, and basic networking (LAN, Wi-Fi, VPN, DNS/DHCP).
- Practical exposure to user provisioning/deprovisioning, access reviews, MFA, antivirus/EDR, patching, asset tracking and IT ticket management.
- Prior involvement in client security assessments or IT audits, including documentation, evidence collection and remediation tracking.
- Strong troubleshooting, documentation, stakeholder coordination and communication skills; responsible handling of confidential information.
- Bachelors degree or diploma in IT, Computer Science or a related field.
Technical Skills
- Windows 10/11 administration, device configuration, troubleshooting, user provisioning and Microsoft 365/Entra
ID or Active Directory administration.
- LAN/Wi-Fi, VPN, DNS, DHCP and basic firewall/network troubleshooting.
- Endpoint security: antivirus/EDR, MFA, disk encryption, OS/application patching and access-control monitoring.
- IT ticketing, hardware/software asset inventory, license tracking, backup monitoring and recovery coordination.
- Client-project IT control checks, audit evidence collection, access-review records and vulnerability/remediation tracking.
Good to Have
- Exposure to ISO 27001/SOC 2 controls, VAPT remediation, backup/restore testing, ITSM tools and basic Azure/AWS administration.
📌 IT Administrator- Operations and Security (Gurugram)
🏢 TransOrg
📍 Gurugram