Job Role: - Senior Process Associate (International Voice process)

Exp: 1 – 2 Years of International voice Experience. (12th / Any Graduate / PG)

Openings: - 20+ positions

Employment Type: Full Time, Permanent

JD: -

 1-2 Years Any International Customer Support Experience.

 Education Qualification Min. Intermediate/ 12th/ PUC / Graduate.

 Good English verbal and written skills required.

 Preferred candidates willing to work for Rotational shifts.

 Provide product and service information to customers.

 Respond to customer's issues on TAT.

 Perks include shift allowance, yearly bonus, daily meals, and two-way cab facility.

 Training period: 3 weeks(Process Training)

Shift Timings - US Shifts (Night Shift/graveyard shifts)

Work Mode - Work from Office

Venue Details - KG Invicta Services Private Limited

Job Role: - Junior Process Associate (International Voice process)

Exp: - Fresher’s (12th / Any Graduate / PG)

Openings: - 20+ positions

Employment Type: Full Time, Permanent

Package: 23,250 (CTC),



17,500 (Take Home)

JD: -

- Fresher’s who are interested in Voice Process.
- Education Qualification Min. Intermediate/ 12th/ PUC / Graduate.
- Good English verbal and written skills required.
- Preferred candidates willing to work with International BPO Industry.
- Provide product and service information to customers.
- Identify and escalate issues to supervisors.
- Respond to customer's issues on TAT.
- Willing to work in night shifts (US time zones/graveyard shifts).
- Benefits include shift allowance, yearly bonus, daily meals, and two-way cab facility.
- Training period: 1.5 months for fresher’s (US Process).

Shift Timings - US Shifts (Night Shift/graveyard shifts) Work Mode - Work from Office Pay: ₹17,500.00 - ₹38,000.00 per month

Benefits

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 International voice process (Bengaluru)
🏢 KGIS
📍 Bengaluru