Role & responsibilities apply at [email protected] / Call on (phone hidden)

[email protected]

- A successful candidate should be able to:
- Drive cash collection performance and working capital improvement

- Influence cross-functional stakeholders without direct authority
- Lead resolution of complex customer disputes and deductions
- Partner effectively with Commercial, Finance, and Operations teams

- Protect company financial interests while maintaining strong customer relationships
- Deliver sustainable process improvements across the Order-to-Cash cycle

- Preferred Experience

- Shared Services or Global Business Services (GBS) environment
- Manufacturing, Automotive, Industrial, FMCG, or other B2B industries
- Experience with dispute management platforms such as Serrala, High Radius, BlackLine, or equivalent tools

- Exposure to AI-enabled collections, analytics, and process automation solutions
- Solid understanding of Accounts Receivable, Collections, Credit, and Working Capital management

Preferred candidate profile

📌 International Voice ProcessB Collections- US Shift-Kolkata
🏢 Contactx Resource Management
📍 Kolkata