International Customer Service (Gurugram)

International Customer Service (Gurugram)

04 Nov
|
Naukri E-hire Campaign
|
Gurugram

04 Nov

Naukri E-hire Campaign

Gurugram

Roles and Responsibilities :

- Handle international calls from clients across various countries, providing exceptional customer service and resolving their queries efficiently.

- Process transactions, answer questions, and address concerns related to banking products and services in a timely manner.

- Maintain accurate records of all interactions with customers using CRM software or other tools.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 2-6 years of experience in an International Voice Process (IVP) workplace handling US processes.

- Proficiency in English language with excellent communication skills for effective interaction with international clients.

- Experience working on international voice processes specifically focused on the US market is preferred.

📌 International Customer Service (Gurugram)
🏢 Naukri E-hire Campaign
📍 Gurugram

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