International Chat Support (Gurugram)

International Chat Support (Gurugram)

04 Nov
|
Outpace Consultancy
|
Gurugram

04 Nov

Outpace Consultancy

Gurugram

International Chat Support

Job Location: DLF PHASE 3 CYBER CITY GURUGRAM

Process: International Chat Support Executive

Experience: Minimum 1 Year of International Chat Support Experience

Qualification: Graduate / Undergraduate

Compensation: Up to ₹4.0 LPA

Shift: Rotational Shifts

Transport: Both-Side Cab / TA

Communication: Robust Written English

Job Summary

We are hiring experienced professionals for International Chat Support roles supporting processes in Gurgaon. The selected candidates will handle international customer conversations through chat and provide accurate and timely resolutions.

Key Responsibilities

- Handle international customer queries through chat support.
- Assist customers for US Technology and Retail processes.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional and grammatically correct written communication.
- Meet response-time, quality, productivity, and CSAT targets.
- Maintain accurate customer interaction records.
- Follow process guidelines and escalation procedures.
- Ensure a positive customer experience.

Requirements





- Minimum 1 year of International Chat Support experience is mandatory.
- Graduate / Undergraduate candidates can apply.
- Strong written English communication skills.
- Good typing speed and accuracy.
- Ability to multitask while handling customer conversations.
- Strong customer-handling and problem-solving skills.
- Willingness to work in rotational shifts.
- US Tech, Retail, E-commerce, or International Chat experience will be preferred.

Benefits

- Salary up to ₹4.0 LPA
- Both-Side Cab / TA
- International customer exposure
- Career growth opportunities

How to Apply

WhatsApp: +91 (phone hidden)

Email: [email protected]

Interested candidates can share their updated resume on WhatsApp or email with the subject “International Chat Support ”

Who Can Apply?

Candidates with 1+ year of International Chat Support experience who have strong written English communication skills and are looking for an experienced opportunity in Gurgaon are encouraged to apply.

Pay: ₹20,000.00 - ₹34,000.00 per month

Work Location: In person

📌 International Chat Support (Gurugram)
🏢 Outpace Consultancy
📍 Gurugram

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