International Chat Process (Noida)

International Chat Process (Noida)

04 Nov
|
nisource technologies private
|
Noida

04 Nov

nisource technologies private

Noida

International US Telecom (Chat Support)

Process: International US Telecom

Designation: Customer Support Associate – Chat Process

Location: Noida / Pune

Experience: International Chat Process Experience Preferred

Salary: 3.85 LPA – 4.4 LPA

Shift: Night Shifts

Working Days: 5 Days a Week

Week Offs: Rotational Split Week Offs

Roles & Responsibilities

- Handle customer queries related to US telecom services through live chat.
- Assist customers with billing, account-related and service-related concerns.
- Provide accurate resolutions while maintaining excellent customer satisfaction.
- Ensure quality communication, chat efficiency and adherence to process guidelines.

Eligibility Criteria
- Excellent written English communication skills.
- Positive typing and multitasking skills.
- Comfortable working in night shifts and rotational split week offs.
- International chat experience preferred.

Interview Process
1. HR Round
2. Operations Round
3. Versant Assessment
4. Live Chat Assessment

International US Telecom (Chat Support) Process: International – US Telecom

Designation: Customer Support Associate – Chat Process





Location: Noida / Pune

Experience: International Chat Process Experience Preferred

Salary: 3.85 LPA – 4.4 LPA

Shift: Night Shifts

Working Days: 5 Days a Week

Week Offs: Rotational Split Week Offs

Roles & Responsibilities

- Handle customer queries related to US telecom services through live chat.
- Assist customers with billing, account-related and service-related concerns.
- Provide accurate resolutions while maintaining excellent customer satisfaction.
- Ensure quality communication, chat efficiency and adherence to process guidelines.

Eligibility Criteria
- Excellent written English communication skills.
- Good typing and multitasking skills.
- Comfortable working in night shifts and rotational split week offs.
- International chat experience preferred.

Interview Process
1. HR Round
2. Operations Round
3. Versant Assessment
4. Live Chat Assessment

Interested candidates please share cv to Varshini - (phone hidden) mailid: [email protected]

📌 International Chat Process (Noida)
🏢 nisource technologies private
📍 Noida

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