04 Nov
|
nisource technologies private
|
Noida
04 Nov
nisource technologies private
Noida
International US Telecom (Chat Support)
Process: International US Telecom
Designation: Customer Support Associate – Chat Process
Location: Noida / Pune
Experience: International Chat Process Experience Preferred
Salary: 3.85 LPA – 4.4 LPA
Shift: Night Shifts
Working Days: 5 Days a Week
Week Offs: Rotational Split Week Offs
Roles & Responsibilities
- Handle customer queries related to US telecom services through live chat.
- Assist customers with billing, account-related and service-related concerns.
- Provide accurate resolutions while maintaining excellent customer satisfaction.
- Ensure quality communication, chat efficiency and adherence to process guidelines.
Eligibility Criteria
- Excellent written English communication skills.
- Positive typing and multitasking skills.
- Comfortable working in night shifts and rotational split week offs.
- International chat experience preferred.
Interview Process
1. HR Round
2. Operations Round
3. Versant Assessment
4. Live Chat Assessment
International US Telecom (Chat Support) Process: International – US Telecom
Designation: Customer Support Associate – Chat Process
Location: Noida / Pune
Experience: International Chat Process Experience Preferred
Salary: 3.85 LPA – 4.4 LPA
Shift: Night Shifts
Working Days: 5 Days a Week
Week Offs: Rotational Split Week Offs
Roles & Responsibilities
- Handle customer queries related to US telecom services through live chat.
- Assist customers with billing, account-related and service-related concerns.
- Provide accurate resolutions while maintaining excellent customer satisfaction.
- Ensure quality communication, chat efficiency and adherence to process guidelines.
Eligibility Criteria
- Excellent written English communication skills.
- Good typing and multitasking skills.
- Comfortable working in night shifts and rotational split week offs.
- International chat experience preferred.
Interview Process
1. HR Round
2. Operations Round
3. Versant Assessment
4. Live Chat Assessment
Interested candidates please share cv to Varshini - (phone hidden) mailid:
[email protected]
📌 International Chat Process (Noida)
🏢 nisource technologies private
📍 Noida