Role & responsibilities

Key Responsibilities

1. Insurance Practice Strategy &
- Growth

- Define and execute the roadmap for establishing and scaling Techment's Insurance practice.

- Identify priority market segments, client opportunities, and emerging industry needs across Life, General (Property &
- Casualty), Health, and Reinsurance.

- Develop differentiated service offerings, industry-specific solutions, reusable assets, and go-to-market propositions.

- Collaborate with business leadership and strategic advisors to shape the practice's positioning, growth priorities, and market strategy.

- Build relationships with insurance industry stakeholders and contribute to developing a sustainable business pipeline.

1. Insurance Domain Consulting

- Apply deep knowledge of insurance business processes, operating models, and technology ecosystems to identify transformation opportunities.

- Advise clients on business challenges across underwriting, claims, policy administration, distribution, customer servicing, fraud management, and risk assessment.

- Lead business discovery sessions and workshops to understand client priorities, identify operational gaps, and define improvement opportunities.

- Translate business requirements into functional capabilities, solution requirements, and measurable business outcomes.

- Develop practical transformation roadmaps aligned with business objectives, implementation feasibility, and regulatory requirements.

1. AI-Led Innovation &
- Solution Development

- Identify and prioritize opportunities for Agentic AI, Generative AI, machine learning, and intelligent automation across insurance operations.

- Translate insurance business challenges into viable AI-enabled solutions in collaboration with architecture, data, AI, and engineering teams.

- Evaluate use cases such as AI-assisted underwriting, intelligent claims processing, document intelligence, fraud detection, customer service copilots, and automated policy servicing.

- Assess opportunities based on business value, technical feasibility, data readiness, implementation complexity, and risk.





- Support the development of solution concepts, proof of concepts (POCs), and minimum viable products (MVPs) to validate business value.

- Ensure proposed solutions account for data privacy, security, explainability, human oversight, and appropriate governance

1. Client Advisory &
- Business Development

- Engage with insurance business leaders and technology stakeholders to understand strategic priorities and transformation needs.

- Lead client discussions, domain workshops, and solution discovery sessions, positioning Techment's capabilities against identified business challenges.

- Partner with sales and technology teams to develop solution proposals, business cases, RFP/RFI responses, and statements of work.

- Contribute to pre-sales, opportunity qualification, solution presentations, and commercial discussions.

- Identify opportunities to expand existing client relationships and develop current business through consultative engagement.

- Represent Techment in relevant industry forums and contribute to insurance-focused thought leadership.

1. Solution Definition &
- Delivery Alignment

- Bridge insurance business requirements and technology implementation by working closely with solution architects, engineers, and delivery leaders.

- Translate business needs into functional specifications, process models, solution requirements, and acceptance criteria.

- Provide domain guidance throughout solution design, POC development, implementation planning, and delivery.

- Validate that proposed solutions address business priorities and deliver measurable outcomes.

- Identify functional risks, dependencies, and adoption considerations,



ensuring alignment with client expectations and applicable regulatory requirements.

1. Practice Enablement &
- Capability Building

- Establish a repository of insurance domain knowledge, business use cases, solution frameworks, and reusable assets.

- Enable sales, pre-sales, architecture, engineering, and delivery teams through structured domain knowledge-sharing initiatives.

- Develop industry-specific collateral, solution briefs, case studies, and thought leadership material.

- Identify capability gaps and support the development of the domain consulting and solutioning talent required to scale the practice.

- Mentor team members and foster a culture of domain-led consulting, innovation, and business-outcome-oriented delivery.

Required Qualifications &

- Experience

- 15+ years of overall professional experience, including substantial experience in insurance domain consulting, technology transformation, insurance operations, or related leadership roles.

- Strong functional understanding of the insurance value chain, business processes, operating models, and supporting technology platforms.

- Experience working with insurance carriers, reinsurers, brokers, insurance technology providers, or consulting organizations serving the insurance industry.

- Demonstrated ability to translate insurance business requirements into technology-enabled solutions and transformation initiatives.

- Experience in client-facing consulting, business discovery, solution conceptualization, and stakeholder management.

- Practical exposure to digital transformation, data, AI, Generative AI, intelligent automation, or enterprise technology implementation.

- Experience contributing to pre-sales, solution proposals, RFP/RFI responses, or business development.

- Strong analytical, communication, and presentation skills, with the ability to engage credibly with business executives and technical stakeholders.

- Demonstrated ability to work collaboratively across business, sales, architecture, engineering, and delivery functions.

Preferred candidate profile

Perks and benefits

📌 Insurance Practice Lead Domain, AI & Digital Transformation (Bhilai)
🏢 Techment
📍 Bhilai